Charleys Cheesesteaks — Restaurant in Sunrise

Their subs are pretty good, nothin special, but definitely good & well seasoned. Their fries are pretty good too. When my orders ready, I usually ask them to put a little bit of seasoning that they use for the subs, in these little small clear containers on the side, & I dip the fries in it(jst a little bit), taste great. Sometimes I eat'em just like that or after seasoning I mght dip them in a little ketchup too....But the best thing to me, if I don't order anything at all... It a MUST I at least get one of their fruit drinks, only because they have pieces actual "REAL FRUIT" them...The best part is the fact that you can mix whichever flavors you want together(not sure if there's a limit to how many you can mix together, but I usually mix at least 3. Some locations may have more flavor options than others. But the one in the Sawgrass Mall in Sunrise, FL has the best options. Watermelon, Peach, Blueberries, & Strawberries...from what I can remember, not sure if they had Mango also or not. But you really can't lose either way. Mix whichever ones are ur fav. When a big chunk of fruit comes through while you're drinking, it's the best part to me....Sorry for the rant, but I jst had one of their drinks the other day, & it's making me wanna go get one now.....Hope I'm not the only one on here crazy about their fruit drinks,...

Never will I ever order from this location again. Go to the bay on the other side of the mall. I’m adding a picture of the “dry rub” boneless wings I received.

They’re swimming in grease and I took a bite (for science lol)- whatever fryer oil they came out of tasted old and burnt like it hadn’t been changed. I can’t believe this was served.

Honestly I’m disgusted simply by the amount of oil it looks like they dumped into the container. It my dad had said something or shown me, I would have driven all the way to the mall to return them. However he kind of just puts up (the kind of person where if they bring him the completely wrong dish at a restaurant he’d still eat it) and doesn’t say anything.

The nuggets were ordered as a second item (the other item was the cheesesteak, which was fine) to take home when I left my office so I had never looked at them when received. I have previously ordered the same item two weeks ago from the other Charleys cheesesteaks in the mall and they were amazing- I wish I had a picture of that one to show as a comparison. They were DRY and a completely different color (and yes, I checked my receipt, I ordered the same thing).

Avoid this location and walk to the one...

Yesterday was my first time trying Charleys Philly Steaks at Sawgrass Mills Mall (Garden Food Court). The lady at cashier was very nice and friendly. I noticed the man behind the counter preparing my order (to go) yet my order was on a tray with plastic fork inside my cheese fries...so I asked him if it was my order (which it was) he proceeded to put in take-out box like I ordered, took the plastic fork out which had cheese on it and dropped it in the bag (gross)!. I asked him for another fork because the one he gave me was now dirty. He rolled his eyes, took a deep breath, walked over to get another fork and dropped it in the bag like he didn't care. Rude customer service on his part. Everyone deserves to be treated with kindness and respect. Customer service is an essential skill especially when dealing with people. If he doesn't like or enjoy his job he needs to look elsewhere. All I did was ask for another fork and he made it seem like I was asking him to move the universe for me. The food was mediocre and had absolutely no flavor to it. The cheese fries were also horrible. However, the strawberry lemonade was good. Please train your staff in customer...