TVs showing sports and a five to ten minute wait. When we were escorted to the table we received a menu and no napkins or silverware. The First beverage I ordered was alcoholic and they ran out of pineapple juice. ☆☆ No worries we are flexible. My husband and I ordered a rum punch instead and water. We received warm fresh brown bread and butter but then had to chase down utensils and plates. I ordered Steak and greenbeans and a strawberry chopped salad. I was so excited you brought the greenbeans back and I had been jonesing for that strawberry chopped salad. ☆☆The strawberry chopped salad and was discontinued. So I ordered the new chop salad. ☆☆What I got was a very poor replacement. It had maybe one broke pecan, no blue cheese and mostly romaine hearts and dressing. My much desired steak had sooo much pepper and 17 other seasonings, my mouth was on fire but the meat was cooked perfectly so I ate it anyway. ☆☆I sent "my" greenbeans back because they had a ton of seasoning. (And I was already feeling it the affects of the pepper.)°☆☆ I awaited their return.☆☆ Which never arrived. The manager offered to bring them out after we finished everything and were waiting on the check. (Our waiter notified the manager) By this time I was aggravated on date night. ☆☆ This Visit was supposed to be Your Redeem yourself from the last visit. I WISH WITH ALL MY HEART I COULD SAY IT GOT BETTER. IT DID NOT. Over the top peppered seasoning on the steak and greenbeans. The Sorriest looking chopped salad, with ingredients running through it on stilts! Except for the salad dressing it was everywhere.
This used to be one of my favorite haunts, Outback off Sunrise blvd by the Sawgrass Mall.
Now the quality and prep is all over the place. The manager coped my meal and gave us a gift card. She apologized saying they had a couple of large parties and the staff had not caught up. I hate to say this but isnt that Kitchen Managers job? To keep things rolling and if needed, pitch in.
☆☆☆My husband ordered Soup and ceasar salad with chicken. Everything was on his plate was...
Read moreMy wife and I normally order takeout from Outback, but we decided to actually go inside and eat last night to celebrate our 14 year anniversary of our first date together. This was the first time we ate inside this restaurant location since it opened here near Sawgrass Mall. The place was not busy and our hostess sat us immediately. Our waitress was Melissa and she was a delight from the get-go! Very friendly and personable, she provided excellent and efficient service that made our dining experience such a pleasure and delight. We talked and laughed during the entire meal and we even got to meet the manager, who was also very nice and a pleasure to talk to. The meal itself was cooked hot and fresh with nice portions except the bloomin onion, which we found to be alot smaller compared to previous times we purchased it, but we didn't mind because we had so much food and it came out quickly from the kitchen, very little waiting. They provided unlimited hot bread and butter and refill drinks without us asking. They gave us to go boxes for our leftovers and extra bread to take home, as well as a piece of cheesecake to help celebrate our first date anniversary. What an amazing time we had, such an awesome dining experience and thanks to Melissa and her manager and the staff, we will DEFINITELY be back to dine...
Read moreThis is a new place in the previous location of Applebee's. The facilities are very nice with the typical Outback theme. Parking was abundant at the time we dined. We were greeted by a pleasant young lady and seated right away and given menus. Then...we waited... and waited...and waited. A female server finally comes around (seemed she was checking her section) approached our table and said, " Hi, I'll be right back" and took off.
Now by this time I almost want to leave... She came back and starts by asking, "What would we like to drink" and we reply, we are ready to order... She makes it a point to say that drinks needs to be input first... At this point... I'm ticked. It's not what she said... But how she said it. Seems she was having a BAD DAY.
We put our order in... The kitchen did a great job of getting food cooked . Runners brought drinks and food very quickly (that was the plus!!).
Food could have been better... Server could have been nicer and less grumpy. Was going to call a manager but we opted to just finish food and leave. Maybe we'll give this place one more chance in the future.
Overall...food runners get 5 stars...food 3 to 4 and service from our...
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