Graeter's Ice Cream — Restaurant in Sycamore Township

So I just went in their store got a donut of coffee and purchase the hat because I like the way it look it was a pretty color and as I'm putting the sugar and creamer in my coffee they were whispering to encounter and then they both look at me and gave me a dirty look and walked off I work across the street I was trying to shop at a local business when I could have just got coffee and that from my job I would never ever go into that graders ever again the second time that's somebody's look at me like I'm a homeless person or just look down on me it's sad as I was homeless you cannot judge a book by its cover I work very hard everyday it's people like that that make businesses look bad I have a job interview next week with the one downtown but I'm going to rightfully pass because of this I'm going to tell everyone I know not to go to Graeter's ever again because they look down on people and rude you never know what a person's going...

I grew up eating Graeter's multiple times per week in the summer so it will always hold a special place in my heart as an ice cream lover. The Kenwood location, like all the rest, still has the best tasting ice cream in Cincinnati, however I have been disappointed on multiple occasions by the service at the new location. Scoop sizes are often inconsistent and surprisingly small, and on one occasion the team lead took an order for a milkshake then just forgot to make it until the customer went back up to the counter to ask where it was.

When comparing two identical single scoop orders one person got their expected order and the other received a paltry portion with less than half of the ice cream as the other.

As much as I love Graeter's I'm not sure its worth its expensive...

I took my children to the Kenwood location today for ice cream and playtime, a special summer treat that isn’t inexpensive. Unfortunately, the outing was overshadowed by a disturbing incident. Two older employees were engaged in an openly homophobic conversation with an older customer. When I told them the conversation was inappropriate, they dispersed but showed no remorse or apology.

To say I was disappointed and disgusted by the hate on display would be an understatement. The manager stated he would "have a talk with them," but his lack of surprise was concerning. We won’t be returning, as we do not support businesses that tolerate or perpetuate hate. I’m sharing this so others are aware of what their dollars...