Our Tallahassee, FL experience tonight can only be described as comically bad. Like, not calling pass interference against the Rams in that playoff game bad. First off, it took quite a few minutes to get a table for 5, not at a peak eating time, but okay maybe there aren't a lot of larger party seats. Then the fun began. Our server then took it upon himself to make the evening memorable, but not in a good way. It took nearly 10 minutes to get the drink order, another 5-10 for those drinks to make their way to the table, and then we ordered. Slow, but okay, maybe we just got caught in the pre-dinner hour rush. After we ordered, we had a wait where we could have watched a Drew Brees Biography on E60. Nearly 40 minutes passed, not a single beverage was topped off, and the food came out in a trickle. A couple of plates to start, another minute or two and a 3rd plate comes, with a salad, and the last items, well, they went to the Bermuda Triangle (i.e. never seen). One of the sandwiches (a shrimp Po Boy) came out maybe 10-15 minutes after coming off the grill, it was just slightly above room temperature. Sigh. Finally our actual server made an appearance and somehow the internet having issues made the missing order happen, likely the lukewarm food temp too. Okay, can we get drinks topped off maybe? Sure. Another 5-8 minutes before the non-water beverages were topped off and those with water, well, they got nothing. We never even saw a manager. We asked for the check, and amazingly it was the one thing which came to the table quick. The missing meal arrived right after the check and at least was made to go. We left cash and with a promise it would be our only visit ever to this restaurant, unless we want to torment someone with a bad sitcom that runs an hour and a half. Summary: A 90 minute dinner, served lukewarm, missing part of the order, having to ask for beverages and getting only some? That is losing on a level where you just cover your head with a paper bag. The walk-ons would sadly never get a scholarship. Hopefully for the sake of those who need the job, things improve. There is almost nowhere to go but up. I only post a review like this so folks know, it is possible you will NOT have a good experience there. Set those expectations at a reasonable level. I do hope they figure it out, but we will have to hear that from others before we will ever consider trying again. There are too many good restaurant...
Read moreLet's be honest, I came to Walk-On's for two things: the promise of a good time and the faint hope that my fantasy football team might somehow retroactively win last season (spoiler alert: it didn't). What I didn't expect was to encounter a server so magnificent, so utterly Jackie, that she single-handedly elevated my experience from "meh, sports bar" to "I would trust this woman with my firstborn and my last order of loaded fries."
Jackie wasn't just a server; she was a culinary Gandalf, guiding us through the treacherous menu with the wisdom of a thousand happy hours. When my friend couldn't decide between the Cajun Ribeye and the Blackened Redfish, Jackie didn't just offer a polite suggestion. No, she launched into a passionate soliloquy about the nuanced flavor profiles, the ethical sourcing of the spices, and the sheer joie de vivre each dish embodied. By the end, we were ready to order both, just to witness her triumphant nod of approval.
And the wings! Oh, the wings! I swear Jackie has a sixth sense for when your dipping sauce levels are dangerously low. Before I even thought about needing more ranch, she was there, a silent, winged guardian angel replenishing my supply. It was like she could read my saucy soul. Honestly, I wouldn't be surprised if she personally trained the chickens. They were that good.
My water glass? Never empty. My napkin? Always within reach. My questionable sports commentary? Tolerated with a saintly smile. Jackie moved through the bustling bistro like a caffeinated ninja, anticipating our every need before we even knew it ourselves. I'm pretty sure she even subtly judged my friend's terrible beer choice with a single, expertly raised eyebrow – a level of service I truly appreciate.
In conclusion, if you're heading to Walk-On's and you don't get Jackie as your server, you're basically playing the lottery with significantly worse odds. Ask for her. Beg for her. Offer her your slightly-less-than-fresh fantasy football trophy as tribute. Trust me, your taste buds, your thirst, and your overall sense of well-being will thank you. Jackie isn't just an amazing server; she's a legend. A wing-bringing, drink-refilling, general purveyor of good vibes. Five stars, would be served by her again in a heartbeat (preferably during a game my team isn't...
Read moreArrived to the bar and grill about 8pm. Immediately asked that they put the Tampa Bay Rays game on a TV in close proximity to our table. Was directed by hostess to request specific sports station through the server. Server arrives and we request that the game be put on....she says that only the bartenders can select channels. Ok, please request the game for us, since it is July 29th and there are absolutely no other live sports televised this time of year! 25 minutes later she is bringing us our adult beverages and we again request that the game be put on, and if the bartenders are not being responsive to our request please send over a manager to discuss. 20 minutes later server comes back to the table to bring us an appetizer. She asks if there is anything else needed at this time. We order a couple more drinks and again ask for the Manager. Server decides to try to dissuade us from speaking to the manager as the bartenders are ignoring her. I explain this issue has nothing to really do with the server at this point, it is clearly a lack of management issue and I press her to send the manager over. She rolls her eyes and begins to cry under pressure as she walks away. Suddenly 3 TVs in our line sight begin broadcasting the game 45 minutes AFTER we requested. Still no manager comes to the table. My young adult daughter comes back from the bathroom and tells us that our server is crying in the bathroom. She overhears the server speaking to other staff that she had an 8 top with food orders that were completely messed up because of the kitchen, and the manager would not address the eight top. And then she explains that there is an issue at the 5 top (our table) and that the unknown manager refused to come to our table after 3 requests and the server felt that this would affect her tip. I felt bad when I heard this. The remainder of the evening she really would not make eye contact with us, and was clearly nervous and upset. This is the worst type of manager. He or she is simply not a manager. This person should not be associated with this restaurant any further. When, we, as a family go to the north Tampa location the service is impeccable and a manager on duty (every single time) comes by the table to see if everything was...
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