Starbucks - Harbour Island, Tampa — Restaurant in Tampa

I’ve been here a few times since it’s walking distance from my place and I really wanted to love it but they fall short every single time.

Overall, it is a very good location and it’s got lots of space (inside and out). People are generally nice but it depends on who you get. I usually go in when it’s not busy since I WFH and I don’t typically have to wait in line.

Today my total was about $20 with an $8 sandwich (rounded up) a drink and a dream (rice crispy) bar. Anyway, they didn’t end up having the sandwich I ordered and told me to choose a different one. I did, it was maybe $5-$6 and they wouldn’t allow me to add a small pastry w it so it actually adds up to what I paid for. So I said okay well I don’t really want anything else so can I just get a refund, they said they could do a gift card… why would I want an $8 gift card? No.

Basically, they rang me up for an item they didn’t have THEN wanted to give me a much cheaper item and just take the loss and THEN they wouldn’t even give me a refund.

I ended up choosing a sandwich I didn’t want that was closer to the cost of the original one I already paid for.

All in all, tell your baristas or allow them more power to give customers more than one item so that it at least EQUALs the amount they were already charged (since you can’t teach common sense) or just give refunds. If I wanted an $8 gift card that I’ll probably never use then id have asked for one.

I figured I’d leave a review this time so maybe something happens (if not now then...

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