Hotel Tampa Riverwalk — Hotel in Tampa

The location of this hotel is perfect - but that’s the only good thing about it. Here’s what we experienced during our stay: The AC in our room would not work the day we checked in. We complained to the front desk and they apologized and did send a technician to fix it right away. Our shower tub, for starters, had a yellow ring of dirt and there was a little mold growing on the shower wall. The tub did not drain properly so we had to stand in about a foot of dirty water while showering. A technician did come fix it for us, but black debris were in the tub when he finished fixing it and he left without cleaning it. The housekeeping staff NEVER came to our room to clean or replenish at all during our entire 5-night stay. I found a plastic takeout container lid under one of the side tables that did not belong to us, which indicated our room was not even properly cleaned before we checked in. I went out of my way to ask the housekeeping staff for 2 extra full-size towels and was given a stack of 6 white hand towels, many of which had gray stains. The hotel charges a $25 amenity fee each day that can be applied to food and beverage purchases at the hotel restaurant and pool bar, which was why I went to lunch at the hotel restaurant twice. I would like a refund for both meals (see points 7 and 8). We had lunch the first day of our stay at the hotel’s restaurant. After waiting about 20 minutes for our food to arrive, the waitress who took our order came to our table again and asked us if we had ordered yet, so she clearly did not put our order in (and we were one of only three tables in the entire dining area). After another 25 minutes, my boyfriend got up to tell the waitress we wanted to cancel our order and go someplace else because we were starving and tired of waiting. She begged us to stay and said our food was about to come out, so regretfully we stayed. 5 minutes later, she brought our meals out one at a time with about 10 minutes between each. She also gave us a free order of fries but they were cold. I went back to the hotel restaurant for lunch on a different day to give them a second chance. I ordered fish and chips and when the waitress brought my meal out, there was CLEARLY a bite already taken out of one of the pieces of fish (see pic). I wish I was making this up. On a different day, I decided to spend the $25 amenity fee on a drink at the hotel pool bar. I ordered a double Bloody Mary and was given a small, basic, slightly strong Bloody Mary and was charged $30 for it. Highway robbery. The $25 amenity fee applied to our room even if we did not purchase anything at the hotel restaurant or bar, so we were charged $75 overall for NOTHING. The king bed in our room was lumpy and so uncomfortable that we had lower back pain every day of our stay. There were holes in the fitted bedsheet, exposing the lumpy mattress. The walls are paper thin, so we heard everything happening in the hallway and the rooms beside us. I wish we could have left this hotel and gone to a different one, but unfortunately we were in Tampa for a professional convention and work had already paid for the hotel. It would have been a lengthy hassle to relocate AND because of the convention being in town, there were no other affordable hotel rooms available within walking distance of the convention. Overall, our stay at this hotel was an extremely disappointing and disgusting experience. My advice to fellow travelers: avoid this hotel at all costs OR stay here with extremely low expectations and plenty of...

Unfortunately I didn't heed some of the reviews and paid almost $300 per night to stay at this decrepit place. On top of that, you pay a "resort fee" of $25 and on top of that, another $45 for valet parking, the only option you have. It's an old building and that's not necessarily a bad thing, but what's bad it's the upkeep. Or better said, lack thereof. The entry doors are automatic, when they open they greet you with sound like they're gonna explode any minute. Carpet inside is older than time itself, musty ,fraying at every seem. There are at least 47 coats of paint on the old and uneven walls, none being applied properly, it's like the main purpose for the new coat is to be on top of the previous one. Doors and walls are all scratched up, it's like everybody is driving bumper cars without the rubber on their bumpers, scratching everything in their path, except ceilings. To get to the elevators from your room, you'll have to slalom through trash bags, upright '60's vacuum cleaners and clothes carts. Elevator doors are stainless steel, scratches and vomit (good chance of being that) and finger prints and tomato sauce and if you dare looking closer, there's half a slice of pepperoni stuck there, too. Well, almost! When we got to our room, it was 64 degrees in there. My girlfriend is always cold, she likes 75, we tried to quickly infuse some warm air by switching the thermostat to the Heat position and setting the temperature to 75. We probably would've had to wait way longer for the temperature to achieve desired level than to see a real unicorn! They sent an engineer that could only speak his own language, the only thing we understood was when 1.5 minutes later he uttered "good'! Me and my girlfriend tried to figure out what "good" was referred to, but the guy looked at us more surprised than a deer in the headlights when we talked to him. We gave up and thought and hoped he referred to the heating system being fixed, but no, he might have meant that the pizza whose tomato sauce and half slice of pepperoni was still smeared on the elevator door was good! We turned the whole system off and temperature rose to a "blistering" 70 degrees and that had to do! The only new(er) things in this place was the TV and the faucets planted on the bathroom's old and yellow countertops. The inside of the room door had grease spots everywhere, old furniture with crooked doors and partially burned, probably by somebody cooking meth. To their defense, they sent in the painter that laid the 47 coats of paint on the hallways walls to take care of the burned furniture, unfortunately this guy was also color blind (it makes sense now) and the paint he sprayed on is about 47 shades darker than the original furniture paint... And the cherry on top of the cake is that this is part of the Hilton hotels, but this is a big disgrace to the brand, I'd sell it or give it away immediately, it only brings the brand down. ONLY positive thing is its location next to the river. But it's also next to the street and it seems that everybody who owns an '80's Honda Civic in Tampa and surroundings that didn't spend all the money on weed and bought some really loud mufflers instead, they all drive by there. All night long! It's one of the most ridiculous experiences I've even had with a hotel, not only in the country, but the whole...

(3.5 Stars) A one night stay. Valet on site because that's how they do it here. Easy and convenient. Check in at the desk super easy. The front desk staff was pleasant and polite. We asked for our room to be located away from the elevators, they complied. The lobby is completely up to date as well as the restaurant. And here is where looks can be deceiving.

We take the elevator to the next floor up. Step off the elevator into a dreary hallway. Low lightning and dark carpet. Something was just off. You see this gorgeous lobby, beautiful lightning, gorgeous furniture and then up are transported to this? So the hallways haven't been updated. I had to go back to the website to make sure this was a Hilton. Our hallway for a good 3 hours smelled like marijuana or strong THC use and it was on the balcony side.

Upon entering the room, it was clean and spacious. Nice big TV with local stations only. Good for 1 night. (Another brand we stayed at recently had Netflix) Bathroom had good lighting and an updated mirror. Plenty of towels BUT they do NOT have the big attached bottles of shampoo/conditioner/lotion. They only have travel size. Bring your own or ask for more. The beds, blah! The one closet to the window had a huge dip in it. I ended up sleeping in the dip. My hips ached the next day. It was a very a uncomfortable bed. The bed comes with 4 pillows and it took me til midnight to find the one that worked.

We didn't need a nice view because we needed a 1 night stay. The fitness center was a great size and the pool too. We went to the bar after checking in to grab da dessert. Our creme brulee cheesecake slice was over $12.00. I should've hit the Publix on the way in. Breakfast buffett is way overpriced. It wasn't worth it for 2 people. $30/ each. They do offer eggs with onions and peppers and eggs with ham cooked together, bacon, sausage or turkey links, grits (oh wee creamy and delicious) fresh fruit, waffles premade, oatmeal, and potatoes. No omelette bar, no crepe bar or pancakes and waffles made to order. I wouldn't charge more than $15/pp. And the view of the water would be great but you can't see anything out the sweating dirty windows. I was trying to watch a lady kayaking on the river.

Also if you have a scooter or wheelchair user, there needs to be a way for them to open a door to get out of their room. We heard a woman yelling hello, over and over again. My first thought was someone fell. No she was trapped in her room and couldn't get out, sitting on her scooter. I can't imagine. The room needs to be ADA compliant.

Check out - took a minute, retrieval of our car was easy and the young men are quick. Very helpful. We will not be back to this location, $300/ a night it...