Some days this Starbucks earns 5 stars, but some days only 3 stars. On the good days, the staff is vey nice, service is prompt and everything tastes as it should. On the bad days, the service is oddly slow and the coffee is not hot. Today was a bad day. I order a cup of dark roast on the app. 15-20 minutes after my order, it was still not ready even though the app said it was. After seeing me waiting for a while, someone did ask what I was waiting for and they quickly poured me a cup. I took my first sip after getting back in my car and the coffee was like warm and bitter. It was too late for me to...
Read moreYou people at corporate don't know a good thing when you had it, the store on Bay to Bay was remodeled its terrible now , too small, not neighborhood friendly anymore, the staff are like robots, the food is anything but marginal , the coffee was burnt tasting (cappuccino) I had , the sale items are out in the middle if the floor . Ridiculous, corporate ideas to change the store on this location , very bad ! I will not be back and i will I tell my numerous friends and family to go to another coffe shop . Get a grip corporate you didn't do yourselves a favor...
Read more5 Stars! This is my favorite Starbucks in the area. 1* Always acknowledged in a friendly manner. 2* They have always welcomed me and treated with dignity and kindness. 3* They always anticipate my needs and treat me as a highly valued customer. 4* They have always treated me with the kind of respect and consideration with which I think they would treat their most valued customers. 5* Unisex bathroom. Only one restroom, but it is...
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