Olga's Kitchen — Restaurant in Taylor

I work at the mall and order food from there ALL the time. It's my mom and I fav place to eat. I love the snackers and cinnamon snackers, I order them often with my meal. After I received my food I did not eat my snackers until a few hours later after I was off.

The snackers were crazy hard, like a stone from God. Of course after soft bread is cooled it will get hard, no doubt. I've ate the snackers later in the day and sometimes even the next day if I had some left over from my lunch.

NEVER ever in my life from the many times I've eaten from Olgas has it been so hard it hurt my teeth to bite. Like I said I've eaten them the next day plenty of times and still fine. Just a few hours or so later and they are rocks.

I called back to let them know of the situation, not particularly looking to have my order replaced at all. The lady I spoke to was extremely rude. Saying "Honey, that's just going to happen. It's bread. That's it." I completely understood that, I'm not stupid. But I've never had it so hard it hurt to bite. I mentioned I thought that they may have been overcooked for how hard they were. I countinued to be nice, yet she was rude from the time she picked up the phone. "I took your order it was more than an hour ago, thats just gonna happen. If you could still eat them the next day and they were soft they weren't cooked right."

If that's the case with how much I eat there, their food must be undercooked or cooked wrong 95% of the time. Am I right? Ridiculous.

This isn't the first time they were rude on the phone. A different employee hung up on one of my co-workers while she was trying to nicely order her food. They smile in person when you get your food but I guess they grow some balls on the phone thinking they can say whatever they want to say and how they want to say it.

I called another Olgas to get some info. Lady said the same thing, that they can harden. However they should not be that hard that they are completely uneatable. That was more than likely something wrong on their end. She said I should have pushed to have my order replaced but after dealing with Ms. Rude Mouth I didn't even try to...

Hi my dad and we're here yesterday for the first time since the pandemic ,we came over for the first time to shop and then eat here ,my dad could not wait to come for the day he's 82 and was so happy to come and eat here after all this time ,come to experience a bad one here to eat the one table they sat us at at first was really dirty so we ask to move so we did we are from Canada so this was a really big deal for him ,cause every time we come here we eat here,but yesterday was terrible the very next booth to us there was a puddle of what ever on the floor which was never cleaned up they just ignored it they walked by it walked over it we were wondering if they were ever going to clean it up it was still there when we left we had to be careful not to step in it when we left then there was a butter nice in the middle of the floor that they also walked by it and we're ignoring it my dad had to ask the waiter to pick it up so that no one would over slip on it .the Olga chips were awful looked like they were old my dad mentioned it to the waiter he did not care all he said was he was "sorry"nevered offered us new ones or even to take them off our bill nothing ! What a joke and very disappointing he wanted to buy 2 more of those chips home but cancelled them ,sadly to say we won't be eating there again we really enjoyed it before but after this experience we won't be back and everyone there were all young and did not care...

My mom and I had a late lunch/early dinner) We were slightly disappointed by the fact that we had to wait 16 minutes for our spinach pie "apps" so, we ended up with our entreés first. We did request it that way when our server notified us of the wait because we were very hungry and didn't want to sit with nothing and wait. So, we ordered a basket of Snackers, which were delicious, soft, well seasoned, and hot from the oven! Our three cheese Olga's came next, again deliciously hot and fresh, and ooey gooey melted cheese with the perfect slathering of Olga sauce. Neither of us care for onions on ours and the tomatoes were definitely less than ripe but I just picked mine off and devoured it anyway, mom ate hers, so I'm just pickier about tomatoes I guess. Lol I was a bit disappointed by the appearance of the dining room when we arrived. There were 3 or 4 tables with people at most and as many visable servers standing around NOT tending to the 8 to 10 dirty tables we had to walk past with the hostess for her to finally find us a clean one. This always irritates me as I've been in the industry for years and my feeling is that it looks TERRIBLE TO THE GUEST, so regardless of who's table it was if you're not busy, BUS THE DIRTY EFFING TABLES and worry about who owes who what favors later! Overall I'd repeat visit this Olga's Kitchen...