My recent visit to the Subway in Tecumseh left much to be desired, as the experience fell short of the expectations I've come to associate with the Subway brand.
To begin with, the atmosphere of this particular Subway location was disappointingly bland and lackluster. Unlike other Subway establishments that often exude a vibrant and inviting ambiance, this one felt devoid of personality. The seating area was plain and uninspiring, lacking the cozy comfort that one might expect when stopping by for a quick meal.
However, my dissatisfaction didn't end with the lackluster atmosphere. I was also disappointed by the subpar service I received during my visit. Upon placing my order, I requested extra toppings to enhance the flavor and texture of my sandwich. Much to my dismay, the staff at this Subway location refused to accommodate my request, resulting in an incomplete sandwich that failed to meet my expectations. This was particularly frustrating, as I've never encountered such reluctance to provide additional toppings at other Subway outlets. It left me questioning why this location was seemingly cutting corners on ingredients, detracting from the overall quality of the food even though thy price is so very high and expensive.
In summary, Tecumseh's Subway may offer the classic Subway experience in terms of menu options, but it sorely lacks the charm and personality that make other Subway locations stand out. The bland atmosphere and unwillingness to fulfill reasonable customer requests detract from the overall dining experience, leaving much to be desired. I hope that the management takes steps to address these issues and bring this Subway location up to par with the standards expected of the...
Read moreI think the 1Star "Curtis" review is a bit low when "Curtis" gave a 5/5 rating on food. I think a more realistic review would be the bread can be a bit tough for some reason, but the rest of the ingredients taste fresh. However, they do have a problem with cross contamination regarding the toppings. For example a few pieces of onion will be in the salad mix or olives and if your allergic or simply hate the taste you might experience a nasty surprise when you eat your sandwich from this location. The staff is very nice, but extremely new. All of them seem to be learning quickly enough, but 1 employee (an older woman) struggles to get the orders done at a reasonable pace, but she's nice while trying. Lastly, The music is TOO LOUD! Employees constantly ask customers to repeat themselves and I've said something but the employees say they can't do anything about it. On my last experience I asked one last time if they could fix it and a guest next to me said they asked before I got there. The issue was never fixed. Take some Advil before you go inside and don't use the drive thru if your worried about surprise bits of unwanted ingredients in your sub because you'll need to see them make it to be sure everything is ok. Not a bad place and better than a...
Read moreMy husband and I have ordered online multiple times and every time we do when we go to pick up they tell us they are out of the bread we have chosen and only have 1 type of bread available. Tonight was no different get there to pick up and was told that they only had wheat bread available they didn’t call to let us know when the order was placed and hadn’t even started our order yet. We told her to go ahead and make order with the bread they had.The lady was very apologetic for it which I appreciate but then I get home and my husbands sandwich was right mine was not mine was literally just the meat and cheese no vegetables and no sauce that I specifically listed and that was listed on the receipt as well!! I understand not wanting to over waste product but when you don’t close till 10pm and at 6:30pm your down to 1 type of bread and you say you were very busy for the day obviously you should be prepping more earlier in the day to make sure you don’t run out. It’s clear that this store needs a lot of help starting with management making sure they have enough product and that staff prep enough to last...
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