Will never go to this location again. We've dropped in only occasionally over the past 6 or 7 years, but it's the same every time. It has always had a horrible smell. The employees seem like they are all depressed and being forced to work there. No smiles or polite greetings. I feel like I've totally inconvenienced them by asking them to serve me ice cream. It always takes so long for my ice cream to be served. One time we were trying to go to celebrate after my son's baseball game. We were so excited after a great game and there was still plenty of time to stop by before they closed, but when we got there they had already locked the doors and had the chairs up on the tables, 20 minutes before closing time! Now we only go to the one on Cal Oaks. The staff at the Cal Oaks DQ seem almost unnaturally happy to be there. They are always incredibly helpful. The location is clean and the...
Read moreAvoid this ice cream shop at all costs! I've been a patron for years, hoping for improvement, but it's always the same disappointing experience. The owner's stinginess is evident in the stifling 76-degree heat year-round, making it an unbearable place to enjoy a treat, especially during the summer months. The soft ice cream is a testament to their penny-pinching ways, barely holding its shape on the cone before melting into a sticky mess. And don't even get me started on the so-called "new management" rumor —they probably made that up as a desperate business tactic to lure unsuspecting customers through the door. Don't fall for it! Spare yourself the disappointment and find a place that actually cares about its customers. Save your money and sanity; steer clear of this establishment unless you enjoy disappointment dripping...
Read morePlace stunk like old sour milk. 3 workers, only one working the counter: same person taking orders was also making orders. Vanilla cone wasn't all that. Should of gone to tasty treat or sonic's. Most likely faster and tastier. And no stench.
Received a response from DQ saying they're sorry I wasn't happy with my ice cream and to please give them another chance. So I started looking through past reviews and discovered that a constant complaint is that the place stinks followed by complaints of poor service. No, I don't think I'll be going back. The stench has been there for months and months. Service, likewise, has been an issue for months. DQ, wake up. This DQ has...
Read more