Jersey Mike's Subs — Restaurant in Temple

12.17.23 I should have read the reviews BEFORE ordering. I ordered from this location for the 1st and last time this evening. I called to place my order, the young man took my order and then told me I had to order on an app for delivery. I ordered on an app. My order arrived and was wrong. I called the store. A man answered the phone saying they are now closed. Online says they are open for another hour. I asked for the mgrs name because my order is wrong. He asked what's the problem. I told him the two sandwiches did not have the extra meat and extra cheese I asked for. I ordered 3 bags of chips, 2 bbq and 1 sunchip I received 2 bags of chips; 1 bbq and 1 baked plain. My tickets says (3) chips. I ordered 2 brownies and they sent 3. After I finished telling the man on the phone he became argumentative and combative, told me he made the sandwiches and fixed the order. I told him I screenshot my order when I placed it. I asked politely was he the mgr and what is his name? He said he's not dealing with this and hung the phone up in my face. I was very pleasant with him. After paying over $68 for the wrong order and delivery I suggest that people go to one of their competitors. No one should be treated this way and given anything other than their proper order and especially paying customers like myself. What happened to decent customer service? I feel attacked and victimized. Corporate will be receiving a call from me this Monday about this...

This was the worst sandwich ever. I was so excited because I had enough points to get a free giant sub. I invited my son over to eat because he had never had a Jersey Mike's. I asked to have half of it, Mike's way and the other half mayonnaise, and everything else on it, except oil and vinegar. My bun was so hard when you picked it up. It would flake off and crack. There might have been a couple of little pieces of lettuce, one very thin tomato on each section. And, one of the four sections was supposed to be mayonnaise with everything on it, and it had mayonnaise and a pickle, I think, and that was it. I was so embarrassed because I had told him how good they were. And every time I got one before, it was really good. I don't know if I'll be back anytime soon. There are other sandwich shops in town. Although Jersey Mike's was my favorite until today. I don't know what happened if it were a different employee. Or the company has changed the way they make things.I don't know, but I was not happy. The pictures I am posting tell the story in itself. This is how it looked when I opened it up. I guess I should have called to speak to the manager.But I posted these pictures, and they can see them online. Like I said, I didn't have to pay anything for it because I redeemed my points, but I think I should deserve some kind of compensation with a coupon or something. I am in closing a picture that I had exactly what I ordered. The sandwich was...

Where do I start me and my family walked in to get dinner never had i ever experienced what happened before 1st there was no one there so we where the only on in line there where 2 employees where working the front not once did they look up at us and greeted us they keep on with a online order after waiting in line for about 10 mints with not one employee said anything one finally ask what we wanted so he prep our sandwiches then he left and went to the grill still no one else in line we want another 15 mints and no one had finished our order sandwiches where just setting on the bar working on the online order I guess before customers in the store after about 15 mints we ask is someone going to finish our sandwich then they ask for someone in the back to help we are still only ones there at 5:00pm I told them to forget it so we left went to the one on west Adams was greeted right when we walked in changes need to happens on 31st or close it down no excuses for not greeting us or helping us out should not had to drive to another side of town told the employees at the west Adams and they said ever customer says the same thing about the one on 31st MAKE CHANGES OR CLOSE THE...