Dunkin' — Restaurant in Terre Haute

First off, I LOVE Dunkin. Just not this Dunkin. So far, I have been to this Dunkin Donuts four times. So far, they've made my order wrong three times. It's disappointing. One of those times I went inside and noticed before leaving they completely forgot the flavoring but the woman was kind enough to fix it. Also, that same visit I had coupons and the woman failed to communicate they wouldn't work for that location after I even asked about it. Another time I used the drive-thru and my flavored latte tasted like sugared milk. The next time I got the special gingerbread latte with a turbo shot. Now, these are specialties so they don't fall into the $2 latte from 2-6pm that's currently happening. However what makes it a specialty I guess is the whipped cream and drizzle. I paid almost $6 and received a latte without whipped cream or drizzle. In other words, I was overcharged for a latte w flavor ($2 plus turbo shot price) or cheated on my whipped cream. It's just a disappointment because it either doesn't taste right or they forget something! Please fix this! I hate being that person to ask for my drink to be fixed so I usually leave feeling disappointed and like I...

I stop here most mornings before I go open at work. The woman who works the drive through window most days is very rude. The first couple times I just thought it was because they were a little busy and she was stressed and doesn’t work well stressed, but even if I’m the only one there she is rude. It shows that she does not like her job. Any time I order from this location on Doordash, they mess up my order. It’s not a hard order, I make zero changes or substitutions. I ordered loaded hash browns and they sent the normal ones even though my order tag said exactly what I ordered. So I lost money on that because the loaded hash browns cost more than the plain ones. My normal drink isn’t available on DoorDash, so I order a frozen drink. They don’t send me a straw. Their lids only take straws to work. Am I supposed to wait until my frozen drink melts to take the lid off and drink it? Overall the rudeness I receive every morning in person and the lack of care when I order it to my work is not okay for how...

Horrible customer service drive thru guy had a really thick accent could barely understand him he could barely understand me he raised his voice at me several octaves after I asked him he understood what assorted means "sincerely dint think he knew what it meant cause he kept asking me what kind I wanted" it went south after that he was very rude about it as well I did not complete my transaction I called to talk to management who huffed at me pffted me several times.i will not be eating here anymore and I'll be calling there corporate office on monday.im not the only one who's had a similar story either I was told by people to stay away when owner was there think the thick accented guy might have been this notorious owner. If that was the owner and he reads these "your going to ruin your buisness stay off the floor your not good at it,your the only dunkin in town and you have a reputation and other dunkins I've been to are way busier then you your reputation is...