Charleys Cheesesteaks and Wings — Restaurant in Texas

Don't recommend this place, I went on a Saturday night 9pm, the place was empty, we placed the order, the girl was mumbling the questions, we couldn't understand her in English nor Spanish because she was mumbling, speaking too low and too fast. She asked if it was to go and said NO, once she came to give us the food, everything was in boxes in a bag, I told her we were going to eat there, she said that were closing soon, I asked what time do you close, she said as soon as you leave, I asked again what time do you officially close, she said 10 o'clock, I said it's 9:15 there is enough time, she looked at me and said nothing. My granddaughters got upset and ask if we could just eat it at my house. We left and then at home I realized she took one of the orders wrong, she put a meal instead of a sandwich and a coke, but she didn't put fries in the box, so they overcharged me. Not going back...

Management Rubi Sato was very rude, impatient and very sarcastic while simply asking for condiments. I even implied I would pay for them to avoid any inconveniences because I was never told before it cost. Before even receiving my order she was rushing me to place it so I asked was they about to close. However, they had an hour before then so I didn’t understand why my experience was this way because I was the only person in line. After paying I notice this was her attitude overall and I had to share it with the public. The receipt had noway for my to contact company directly so I needed to express my...

In Houston on a brief business trip. Had a few minutes for lunch and decided on a Charley's Cheesesteaks Veggie Delight. The bin was fresh, the vegetable' cheese and seasonings were hot off the griddle, and very fresh. Fries were hot and fresh d will. Good, Fresh and tasty; what more can you ask for? Well, the cashier was personable, friendly and knowledgeable. Offered a gentle upsell, and even offered to set up an interview with a guest that said she had worked at a different one. Clearly a good hire, and...