Chinese Wok — Restaurant in Texas

Legitimately the WORST chinese food I've ever had the displeasure of stumbling into. I had ordered the fried biscuits and was told they didn't have it, which is wild to me judging by the fact that the biscuits in the photos are premade. How do you not have that? I was told I couldn't refund that item, and she was going to give me three egg rolls as a replacement. I didn't want to accept but the alternative was starting my search for food over again so I just said sure. Then I received my order.

MY FOOD WAS RANCID AND SPOILED

I opened the bag and was immediately hit with a wave of off scents. If I wasn't certified to run a kitchen I wouldn't have been sure, but I knew the smell from cleaning kitchens I ran. It was rot and spoil. My rice was old, crunchy. As someone who makes fried rice regularly I know that the texture I received for my white rice is because it was day old rice they just reheated.

LIST OF AFFECTED ITEMS: FRIED RICE(SHRIMP) EGG ROLLS(CABBAGE) ORANGE CHICKEN(POULTRY) SESAME CHICKEN(POULTRY)

So I decided to put my money where my mouth is. I ate a bit of it. The chicken was dry and tasted off but was covered in sauce so it was hard to place, regardless it was disappointing at best and they need to change their oil. The eggrolls were definitely off, the cabbage inside was ruined, someone either let them sit or left them out of the freezer. And the shrimp in my fried rice was absolutely spoiled. To have this degree of spoil your refrigeration system is faulty; either on the line, or in deep storage. So many other before me have said similar things. Heed my warning....

The shrimp cheese puffs were so good. So was their won-ton soup, to which I add a dollars worth of extra won-ton. I've had the appetizers, the combination rice and lo-mein. The lady that I've dealt with has gone out of her way to accommodate our changes. She was very nice. The guy that we dealt with today didn't seem to want to make the changes such as adding extra meat which we pay for anyway so my nephew decided against adding the 2.99 for the extra meat. Please bring the lady that takes our order normally, back. We...

My husband and I love to come here for our date nights; they make large amounts for a fair price, and the food tastes amazing. They are friendly, quick, and genuinely helpful. We enjoy their combo plates, and they're willing to substitute things like sweet and sour chicken instead of the sweet and sour pork. I personally enjoy their vegetable-based platters (like broccoli beef, or moo moo gai pan) because it allows me to eat more vegetables but still enjoy take-out Chinese food. In all, great food and...