Starbucks — Restaurant in Texas

The Barista Megan was very rude when I came up there was no one else there and she did not greet me she just walked away. I waited for her to come back and then ordered the Matcha tea and some food she didnt mix the powder in and it was very clumpy at this point there were more ppl in line so I tried to swirl it around myself to dissolve it but it was not going to work so I asked her for a shaker so I could shake it myself she had a really big attitude with me and started basically talking back rolling her eyes saying that she stired it in and like they don’t give her a whisk she’s also a macho drinker so I told her I was like hey well if you drink the clumps of Matcha powder is gonna be sick and she’s like well I’m a macha drinker and enrolled her eyes at me again. Very very rude person. I have ordered this drink many times and have never had clumps of powder at the bottom of my cup or floating in my drink this was @...

I was given a cold brew because the nitro machine ran out, if I had known this I would have ordered something else but instead they told me AFTER they handed me the cold brew that the machine was broken. I paid extra for nitro and then they told me nitro was the same as cold brew just without ice. Even I said it wasn’t the same (as I know that nitro cold brews are brewed differently and stronger! Which is why I preferred it) and I was like okay cus I didn’t want to argue and had waited long enough. Next time I don’t want to be made something else because the machine was out and corrected about it, I’d rather someone told me first and let me change my order instead of giving me something that...

We were there last Wednesday in the early afternoon, and the girl who made my drink was so AMAZING!!!-- 2 decaf shots w/ one pump of white mocha over ice w/ whole milk. This is my hubby's account, but my name is Kat.

I forgot my barista's name b/c I'm not great at names, but she was a young African-American girl, in her teens, and she made my day!!! Thank you for hiring such a sweet girl. She did your...