Katy Thai Massage — Local services in Katy

My first impression was how dark and dirty this place was, with an inch of thick dust on the fish tank in the lobby. But I had a tight back and it was late in the evening on a Saturday night, so I thought I would give them a chance. I told her I wanted a 60 min massage, with focus on the neck and back, especially my lower back, using hand gestures to clarify, because it seemed English might be her second language. She asked if I wanted deep tissue, and I said yes, so she pointed to the $70 option posted. I agreed, and she took my CC and ran it up front. I am not accustomed to that, but fine with that, because a business deserves to cover themselves from a loss. When signing the receipt I said I would tip with cash, and she said that was fine. The massage was fine, not my best, and not my worst, but certainly nowhere near the deepest, and not much focus on the lower back like I had requested. Based on the massage alone, I might give them another chance. However, when I went to tip her $10 on my way out, she immediately replied that it was not enough, and pulled out the receipt from earlier and said, "You already tip 10!" pointing to the tip line with a pen. Not wanting to look like a cheapskate or shortchange her(And knowing it was very possible the owner keeps the full $70, and all she makes is what she gets in tips) I agreed to add another $10, for a total $20 tip. But here is the real twist, when I got the statement, I saw that they ran it for $83.00 even, $3.00 more than the total I clearly wrote on the receipt. I did the math, and know that couldn't be for sales tax. So be prepared to pay $93 for that $70 massage. As for me, I will...

This place is very strange, dark and extremely unmanaged. I decided ti come here last minute. The signage on pricing are unclear and misleading. The woman working at the time continuously tried to upsell me when all I wanted was the $60 special. She displayed poor communication from the start. This lady asked me to pay upfront, no problem at all with that. But then had the nerve to ask me if my tip will be credit or cash. Puzzled I just said credit. She then followed with how much? Several problems here.

A tip is based off of service, my decision on how much to tip is based on your attitude and delivery with fulfilling the need. Why would I predetermine that amount prior to the service? This isn’t a large party so gratuity is not an option.

With this in mind, I hesitant said $5, because at this point I’m off putted and very perplexed by the situation.

She aggressively handed back my card and refused service stating that tips are required to be 35%. Yall 😂! This lady said her tip requirements were 35%!!! Do you here me!??? Like you have not even offered me a service yet and are demanding that I tip you 35% of my service. Keep in mind this was not posted anywhere.

So yeah… I’d strongly suggest you go elsewhere. The dynamics displayed here were either racist or just flat out...

As a therapist of 28 years. I myself am pretty critical for what I look for in a therapist. Strength, time allotment on muscles needing attention ,once showing what is hurting. She can give attention to muscles that need attention : IT bands , Glutes, and lower back, once I told her what was hurting . I myself play disc golf. You should Ask for Wendy. She is my go to person. She uses ashiatsu : Walks on your back with repetitive techniques and with stretching , strength, included. She can read your body language when you're on the table, if and when it may be too much pressure, and she knows when to adjust pressure according to your body language on the table. ( squirming or tensing up on the table) "that means adjust lighter pressure usually " That means something when you're a therapist. She is intuitive to what your body may need as far as pressure. Always give feed back! more or less pressure in areas. I will be...