Taco Cabana — Restaurant in Texas

I’ve been to this particular Taco Cabana five times now, and I can say with 100% confidence and 0% salsa that pulling into Parking Spot #1 is like activating a cursed trap card. Every time they tell me, “Just pull up to spot one, we’ll bring it out,” my soul leaves my body because I already know—something is going terribly wrong in that kitchen dimension.

It’s like dueling with a janky Yu-Gi-Oh! deck: sometimes you pull the Blue-Eyes Combo of correctly made tacos, hot queso, and napkins all at once. Other times, you get hit with the Dark Hole of “Where’s my quesadilla?” and “Why are there onions on this when I said NO ONIONS IN ALL CAPS?”

Spot #1 is not a waiting area—it’s a zone of chaos and miscommunication, a Bermuda Triangle for tortillas. I imagine once I pull in, the staff gathers around a summoning circle like, “Let’s see what we almost gave them this time.”

That said, the food (when it arrives correctly) slaps. The tortillas are fluffier than Joey Wheeler’s hair, the queso’s smoother than Seto Kaiba’s Bluetooth headset, and the tacos got enough crunch to activate your trap card.

Will keep returning? Not out of loyalty, but out of curiosity. Will I be blessed with a flawless chalupa or cursed with an empty salsa cup? It’s not a meal....

This Taco Cabana is significantly of less quality than the rest that I’ve been to. I ordered online before I left my house for pick up (just in case they were busy when I got there) and when I picked up my food via drive thru I noticed there was no salsa that I ordered in the bag. Who wants tacos without salsa? No one. I had to go inside to get the salsa that I ordered and when I got inside I told the first employee I saw and she told me that I would have to get it myself at the salsa bar because that is what the employees would have to do anyways. Ummm excuse me? So I went over the salsa bar and then another employee (my guess was a supervisor / manager because she was wearing a different colored shirt) asked me if she could help me with something. I explained the situation and she then told “I’m pretty sure we gave you some”. I nicely told her that her team did not. She took a glance in my bag and quickly gave me some salsa. I worked at a restaurant for year while in high school and college and was taught to never question a customer and that they customer was always right. I guess this mentality doesn’t apply to Taco Cabana. My advice for next time is to spend the extra dollars and go to Lupe’s. Better service and...

Just placed a curbside order for pickup at 9:54 am. We get there, and there are only two people in the drive thru, the parking lot pretty much empty. We called the number for curbside to let them know we’ve arrived. They didn’t answer. We see people in there standing around. The order gets marked as picked up in my app but no one has brought it to the car. We call again. No answer. My boyfriend had to go into the lobby to pick up our food and mentioned how people were just standing around. Why offer curbside if your employees are just going to ignore the customers there.

This isn’t even the first time we’ve had an issue. The other time we tried to pick up our breakfast the manager came out to tell us it was already picked up. That was impossible since we placed the order while we were on the way to the location. The manager only assumed it was picked up because the customer before us had the same name. Completely different orders, yet because my boyfriend and the other customer shared a SUPER COMMON NAME, they almost refused to give us our food until I started asking for a refund.

This location is the worst. Save your time and money and go...