Red Phone Booth — Restaurant in The Colony

My wife and I decided to end our date night with a new location that seemed to be a hit for so many and since we love cigars, we figured this would be something interesting. We were very lucky to have the manager at our restaurant walk us down to the Red Phone Booth and aid us in getting in. Once we walked in the gentleman at the front was dressed very sharply and provided a great overview of what the location had to offer. Once we were seated, we waited roughly 15 minutes to finally meet our server. The young lady came up to our table and asked "y'all eating?" and we responded, "no thank you we just ate" and so she followed up with "then what do you want to drink?". This is when I was already taken back because prior to my current employment I worked in the service industry for 8 years and I can tell you that her attitude, lack of knowledge, and lack of interest in the table is not how you're supposed to treat customers especially in an establishment like this. So once our drinks came the gentlemen that were also sharing the table with us had left and about 4 plates, silverware and 5 glasses were left on the table and the waitress never attempted to clear the table for us. I asked for a water as well and that glass was never brought to the table. I finally took it upon myself and cleared the dishes off the table and placed them on a nearby side table where they remained until we left 75 minutes later. Our waitress was seen servicing other tables and never once came back to our table for the first hour. Once the waitress came back, I just asked for our check even though we weren't done smoking because we figured we would have a better time walking around outside. Once the waitress came back, she processed my payment and just walked off without any conversation. The doorman was great as we were walking out and even informed us that smoking outside isn't allowed and that security might have us throw our cigars away, but it was worth the risk. Thats enough about the service I'd also like to talk about the overall business. The sofa we sat on was very uncomfortable however the chairs that were at smaller tables were great, the music was loud enough, and it was a variety of music, my old fashion wasn't very good, but drinks are different for everyone, but I can tell you that they do have a lot of drinks to pick from. Overall, the pictures don't do this place justice because we were disappointed and dress code isn't controlled. Going to this "private" lounge felt the same as sitting outside your local cigar lounge with the exception of the two gentlemen working the door. The picture attached shows a lovely table just remember that I had to clean it off and those were the only drinks we were offered our first hour.

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Couldn’t comment on the food but based on the way my family was treated today before even stepping in the door, I can tell you I will never visit this racist/elitist place. My almost adult son was interested in trying out this place which has this very cool red phone booth located outside by the entrance. Inside the booth there is a sign that tells you how to use the old timey phone and to be gentle with it. I stepped in and showed him how to dial the rotary phone and even called my daughter from the phone to demonstrate. My son stepped in and was about to try it, and this very rude lady, presumably a restaurant employee, came out and said that we needed to get out and that the phone was a prop only able to make calls to the inside of the restaurant and for customers only and made it a point to mention to another lady that walked up, in front of us, that entry to this restaurant is only for patrons who meet a certain dress code. We were a bit confused having just seen other people ( not patrons) in the phone booth taking pics and making calls. My husband said “So if we’re customers we can use it?” She said that the establishment prefers that we step out of the booth and take photos outside of the booth. Mind you, we were not at any point loud, rowdy or in any way disrespectful of their property. Just delighted to see and try out the perfectly preserved old school phone. At this point we’ve received the message that we are not up to this person’s standards nor are we welcome so we left. As soon as we reached the second level area across from this place, we see a white family with 3 teenage daughters go to the phone booth and do the exact same thing we did only much more loudly. They each took turns calling each other’s phones from the booth and took all kinds of cute pics and nobody came out of the restaurant to kick them out.At this point I have so many questions. If you don’t want people in your phone booth, why is it unlocked? Why is there a sign instructing people how to use it? Why is there not a sign saying it’s for well dressed patrons only? Why lie and say the phone is a prop that only calls the restaurant?? Why then allow lighter shades of people to do everything you literally just told us we can’t do and more?? We ended up walking over to Seven Doors where they received us with open arms and great food and service. Go...

I generally don't post many reviews, but I definitely felt the need to review Red Phone Booth. This is probably the best cigar lounge/speakeasy in the DFW area, which is why I frequently visit the establishment. Here are some of the top key characteristics:

Ventilation System: The ventilation system is super high quality. You will not go home with a cigar scent all over your clothes. The ventilation system almost instantly sucks the cigar smoke right out of the air.

Cigar selection: The cigar selection is pretty diverse, so you can find almost all of the popular brands of cigars here. The cigars are also fresh because they are stored at the best temperature. If you're not too familiar cigars, Eric and Issac are the cigar experts to ask for guidance. They will recommend what to get and literally teach you how to smoke a cigar. Depending on what level membership you have, you can also get a cigar locker to keep your cigars in, which will keep them fresh.

Drinks: The alcoholic beverage menu is pretty large and diverse, so there definitely is something for everyone, even if you choose a nonalcoholic beverage. The bartenders will shape the big ice cubes by hand right in front of you and then smoke your drink, which is always a great presentation.

Staff: One of my favorite things about Red Phone Booth is the staff. Starting with leadership--The General Manager Ron is really great and professional and will greet guest to make sure everyone's enjoying their experience. All of the other staff are outstanding as well. I've had the best experiences with Tim, PJ, Serena, Eric, Issac and Josh. Service is extremely quick and the quality is always the best and consistent. The other staff are good as well and will provide great service to you/your group.

Ambiance: The environment is really nice and laidback. Whether you want to have a cigar alone at the bar or have a social night with friends on the couches, the environment is very accommodating to whatever your vibe is. The dress code is enforced, so come classy.

Overall, I definitely recommend this place and would...