Sarai Bakery Panaderia and taqueria — Restaurant in Thousand Oaks

The level of customer service is terrible. The owner treated me rather rudely. We were waiting for our purchased bread to come out of the oven. So I thought I would go to the bathroom while I waited. The owner told me in a terribly unpleasant and embarrassing way that the bathroom was just for customers. I was ashamed and felt terrible. He scolded me for using the restroom in front of all the other customers. The fact that the restrooms are reserved for customers only is not indicated by any sign out front. He made no attempt to find out if I was a paying customer. He has to work on his interpersonal skills. He can lose business as a result of this kind of treatment. He has a business because of his customers. It's got to end! Let us all work together to put an end to rudenessand despicable owners like him so that they can not continue to get away with it. Let's do...

Don't waste your time calling to order they will make you wait 30 min more for your order , also when you order to go make sure to check order other wise they will blame on you that you place the order that way , that happen to me and my co workers and when we call back to let the owner know, he was rude and blamed on us that you take to long ordering on the phone, well we got different orders and the lady on the phone said 10 min and it was more than 30min. All my break was there waiting for my food, i know it can be busy but when you order is bad and they still rude to you that is very disappointed I NOT...

I came here looking for some Mexican donuts that I had been craving. I bought about a dozen Mexican donuts that looked and smelled very delicious.

Once I got home I found two donuts with mold on the bottom and most donuts were stale or very hard indicating they were very old and kn that shelf for a very long time.

I will never purchase here again as it is clear to me that this business is not complying with sanitation laws and policies that apply to the food industry.

I just completed a report with the city and they will be receiving a quality assurance...