Panda Express — Restaurant in Tigard

The customer service is horrible at this location. I order food for my family member. They said teriyaki chicken would be 12 minutes. No problem. I waited over 12 minutes before I went up to ask if the two item entree was ready for pickup . The girl looked at me, said nothing, walked over to the cooks said something, they all looked at and laughed. Which I found strange, because when I placed the order the girl was quite friendly. The girl that was not there, when I placed the order with glasses was back and snapped. It'll be another 10 to 12 minutes for the teriyaki chicken. I was like okay. Went back and waited. As the teriyaki chicken comes out. They're serving all the doordash people, and ignoring the order all together. when I went back over there with my receipt to show I've been waiting for almost 30 minutes. The girl snapped at me that the chow mein won't be ready for another 10 minutes. The chow mein was loaded at the time. The only time their attitude change is when I asked for a refund to go somewhere else in the mall to eat. They denied the refund and proceeded to load the teriyaki chicken into the togo box, and then offer me free items which I declined. Walked away with no chow mein. I will never come back to this location. Awful experience. Save your money and goes elsewhere they have integrity in...

I ordered a side of chow mein through the Uber eats app. I ordered it 20 minutes ahead of time, I show up and they proceed to ignore for next 10 minutes. Like I was trying to talk them and they just strongly avoided looking at me. When i arrived I was the first person at the pickup line and 2 people were there to order. They helped the 2 people there which is fine, they then asked pickup order for x? I said yes. Then 2 other delivery people came and they both were helped first. And I don’t mean that those orders were ready first, they weren’t, they had to sit there and package all of them right there. By then a line had built up of new people ordering and they ignored me for them. FINALLY I get my order… and it’s wrong. They gave me rice. Idk I just wanted a small side for my lunch (I’m poor and work in the mall) and not only did I end up with no time to eat it, I didn’t even get what I wanted. I actually want to cry. Terrible service....

I was given nothing but the worst service at this establishment, first I didn’t get what I ordered. I had ordered the orange chicken, the male tiny boy worker misheard me and gave me something else, I didn’t want to make a big deal out of it so I had just agreed that i’ll just eat what I have. Then when paying, The woman behind the register asked what it was that I ordered, ofcourse I had no idea what it was so I said “i’m not sure “, she turned to ask the boy and he gave a sassy attitude and said “he’s the one that ordered it “. The biggest ick ever. If you get easily embarrassed, shy, and or socially anxious I recommend...