Applebee's Grill + Bar — Restaurant in Torrington

July 16, 2020. I went through Applebee's website to order food at 5:00pm. Before I paid they asked for a tip. I gave 20% of my order. 6:32 my food was to be delivered. No problem. 7:20 om. No food. I'm thinking it's late I hope everything is OK. Called Applebee's. Spoke to a manager. Anthony. Very rude and inexperienced at problem solving. Me. Hi Andrew, my name is Denise. I ordered food and it was supposed to arrive around 6:32. It is now 7:35. Can you tell me if the food is done?

Andrew. Umm how did you order?

Me. Through your website

Andrew. We don't take orders. Did you go through uber eats or Door Dash?

Me. Neither. I went through your website.

Andrew is getting nasty. Andrew, we don't accept orders through our website.

Me. I don't know what you are talking about I went to your website. Can you please tell me if the food is still there?

Andrew. It went out at 6:32.

Me. The driver Newberry delivered it. Is there a way you can call because I want to make sure the driver is OK. And The food is going to be cold. Can I cancel this order. Andrew. He is now irrate because he didn't know how to answer questions.

Andrew. You will need to call door dash. This is how it was delivered.

Me. Do you have the phone number.?

Andrew. No

Me. Can I have the drivers name?

Andrew. I don't have the drivers name.

Me. You mean to tell me that you trust anyone to puck up food and deliver?

Andrew call door dash

Me. Andrew this is not how this should work. You should call door dash and straighten this out. I'm the customer. I paid to have a service delivered on good faith. After going back and forth Andrew is very juvenile about dealing with paid customers, that are hungry and haven't recieved the food. Andrew hands up.

Me I call door dash. I speak to Monica. Monica calls the driver. The driver dropped the food at the hospital and leaves this with a nurse. New. I start laughing. I explained to Monica I left specific instructions for my home address to use the front door and not the side. Monica sees the instructions and tells me I will be refunded. Great. 9:00pm the food is on the side porch! Nasty! Today the money is taking out of my acct. I call door dash. I get this run around about an escalations team is going to call because I ordered on Applebee's website!!! No one calls. It is 8:30pm. The moral of me writing this is... Applebee's does not have their own drivers. They outsource. They don't care who picks up the food to deliver. Anyone can be delivering or not. They won't take responsibility.

So, I am out money and this establishment should not be allowed to deliver food when they do not have their own screened employees. This is wrong on every level. I'm going to stick with my local restaurant's that care about who touches and delivers their food. Worst place in...

October 2022. This is a mixed review on the two for $22. menu. I ordered the 6 oz. steak medium rare once again with broccoli and green beans. The steak was well-done and had some sinew in it. Our waitress suggested they bring me another one. I rarely return food even if it's not to my liking, but after trying to get through a couple more bites, we asked for another. It was cooked properly but came out with the standard sides I wasn't expecting (garlic mashed potato and broccoli.) I thought I'd just get a new steak alone.

Thumbs up for the new double cheeseburger with garlic sauce my partner enjoyed with add-on bacon. The patty's are smaller in size (3.5 oz. each) so it comes out to 7 oz. in total of beef. Their fries are okay. The boneless Buffalo chicken wings were still good. We'll still visit Applebee's but I'll pass on the steak menu item next time.

Stopped in for another late lunch and chose to order again off of the two for $22. menu. The boneless wings and cheeseburger are consistent in quality and taste, and the grilled chicken breast with broccoli cooked perfectly. Only thing I would substitute in the future would be the garlic mashed potatoes that came with the chicken dish. Gluey consistency with no flavor. Still, easy in/easy out place with good service and food.

Another good experience at Applebee's Torrington 9/22. The 6 oz. Sirloin steak was prepared as ordered (rare) and the mashed potatoes were substituted with well-cooked green beans. Nice meal.

My companion went for the current deal of all-you-can-eat boneless wings @ $12.99. He made it to 19. If you order this, the first serving is 10 wings, then after this, it's five at a time. Fries come with each plate....reminded me of the original Man Vs. Food show... He ordered the standard Buffalo Wings first round with blue cheese, then the garlic parmesan (not impressive looking but flavorful) and lastly the honey BBQ - also good.

4.5. For a chain restaurant, in this category, this Applebee's delivers. Not having eaten here in years, though it was somewhere frequented years ago, they remain consistently good and have maybe even improved. Environment, service, drinks and food were all positive. Our bartender/server was knowledgeable, personable and timely.

Margaritas came in shakers with frosted martini glasses. One Patron upgrade for an extra dollar with a salted rim, and one strawberry with a sugared rim. Nice. We did the two for $22. menu option, with the appetizer choice of buffalo boneless wings and two cheeseburgers. Wings had a light crunch with moist meat and slight heat in the sauce; cheeseburgers were bigger than expected, juicy and cooked as ordered.

Bonus: Applebee's puts the calories of every item on their menus, even dressings and...

Skibidi Toilet Review of applebees

Upon entering applebees, the ambiance seemed promising—a blend of rustic charm and modern flair. However, my culinary journey quickly took a detour into the realm of disappointment.

Let's start with the appetizers. The chicken tenders arrived looking more like it had done a few rounds in a wrestling match rather than a quick dip in the fryer. The rubbery texture left me wondering if the chef had mistaken a tire for a squid. It was accompanied by a "zesty" sauce that tasted suspiciously like diluted ketchup with a hint of regret.

Moving on to the main course, the steak was a prime example of the restaurant's commitment to confusion. Ordered medium-rare, it arrived well-done, resembling something rescued from a charcoal grill after an unfortunate incident involving forgetfulness and a kitchen timer that was clearly on strike. The mashed potatoes, while not offensive, were forgettable—like a background extra desperately trying to make it into the spotlight.

Dessert was where applebees truly reached its peak in mediocrity. The chocolate lava cake was more like a chocolate dry riverbed, with the molten center having taken a vacation elsewhere, leaving behind a sad excuse for a sweet ending. It was served with a dollop of vanilla ice cream that seemed to melt faster than my hopes of salvaging the meal.

Now, let's talk service. Our server, bless their skibidi heart, seemed to be doing the skibidi dance between tables with the agility of a confused squirrel on roller skates. Requests for water were treated like the elusive holy grail, appearing only after much waving and semaphore signals.

In summary, applebees appears to have mastered the art of disappointing its diners with food that could use a skibidi makeover in both taste and presentation. If you're looking for an experience that leaves you questioning your life choices and pondering the meaning of culinary confusion, this is the place for you. Otherwise, perhaps consider a different establishment where the toilets are more skibidi...