Blu Anchor Bar & Grill, Alexandria Bay NY — Restaurant in Town of Alexandria

We remembered eating here last year and had a good experience. We arrived at 12:30 with two hungry kids. After about 35 minutes, the waitress checked on us and asked "how is everything" before noticing that she hadn't brought us our food yet. She quickly ducked away without saying anything else or waiting for our response. Ten minutes later, after having watched two tables behind us order, get served, and get their bill, we got our food. It was cold. My husband's quesadilla was soggy from the tomatoes/etc sitting on the top for who knows how long. The waitress didn't come back to check on us to make sure everything was good (it wasn't because it was cold). My husband ate the quesadilla even though it looked awful and should have been remade. My french dip and the kids food was also cold, but more edible. My meal would have been fantastic had it been served when it was ready. We didn't have enough napkins. The waitress remembered our table again at some point, maybe 15 minutes later, and we let her know that the food had arrived cold and the quesadilla was not good. She offered no solutions and just left. At this point it's 1:35 and we're waiting on the bill. I stood up, holding my toddler and watched for about 10 minutes while she individually checked out a group of 5 men in suits who hadn't been there when we came in. She went to a handful of other tables, never coming back our way or noticing that I'm just standing in the middle of the restaurant, wanting to leave. She came back to our section to check on another table but we couldn't get her attention. I flagged down another server and asked for help getting us our bill so that we could go. She still didn't come. At 1:50, my husband went up to the front to try to find someone and pay. The waitress finally stopped by and I asked her for the bill so that we could go because we'd been there a long time. She got defensive and told me that there were only two servers so she's had to cover a lot of tables. I didn't respond to that and she left, but I feel like if you forget to bring a table their food you say sorry, try to make it right, and not give an attitude when they complain about slow service. The table behind us, who had recently been seated, got up and left after watching me stand there for awhile and overhearing what she said. I hope the men in suits tipped well because she got nothing from us. I have NEVER not left a tip because I know the job is hard but we didn't really receive any service. It's very unlikely that we'll be back again. I tried to select 0 stars for service, but it...

Waited about one hour for our checks, Steak and ribeye was all fat and barely seasoned, manager was rude, the overall service was inattentive and slow. Got there at 5:00pm and didn't leave until 8:45 due to bad service.

Went to this place for the first time at 5:00 and asked the hostess if they can accommodate 10 people. She said yes but asked for time to figure out where to put us. Once we sat down our waiter came to take our drinks. We waited about 15 minutes for only 2 of our drinks to come out and another 15 minutes for the rest. Thats 30 minutes just for drinks. Our waiter was also the only bar tender in that part of the restaurant. Soon after we told him a few appetizers which came out pretty quick. The waiter said it was his first time on the job so we completely understand why he was a little slower at some things. After we ate our appetizers we waited about 30 minutes until I finally caught him and asked him to take our entree orders. The food took 45 minutes to come out of the kitchen. One of the orders was incorrect serving only an appetizer and not the full meal. The steak on the salad was unseasoned and super chewy including the ribeye, which was all fat barely any meat and super over priced for the small portion. Two friends both ordered purple haze fish bowl, these drinks was mostly ice and juice. The cocktail menu had no prices so they had no idea each drink was 24 dollars. Neither of them tasted alcohol and felt nothing after drinking them. My friend with the incorrect order waited 35 minutes for 3 crab cakes to be made. By this time we asked for our checks and waited about one hour. During this time we asked the manager 3 times to assist the waiter because his entire focus was on the bar and not us. The manager told us it will be a while… Why would it be a while to get us our checks? Finally another manager came by to handle the check situation at about the hour mark and still we waited about 30 minutes for him to come swipe our cards.

I do not put the blame on the waiter, I put the blame on management who neglected its customers and failed to hire enough help to keep the restaurant flowing. Also for putting an inexperienced waiter to hold down our big table and serve a busy bar area. Never again am...

We visited this establishment on a fine Thursday evening. We had a reservation so there was no wait to sit and headed to our table. The waitress was with us shortly and got our drink orders as well as appetizers. The drinks came quick but the appetizer seemed to take a very long time to come.

We ordered the "dip and dip," which was buffalo dip and artichoke dip with tortilla chips. This dish left much to be desired. The dips were barely warm with a portion size that might be fit for a small child, not our group of five. And the chips, they were so small it seemed we were eating the crumbs from the bottom of the bag. Dusty.

We had put in our food orders before this and than after a reasonable wait we're presented with our entrees. Mediterranean pasta with chicken, barbeque ribs, chicken caeser salad, and a chicken quesadilla. Basic but hard to get wrong. Well...they got these wrong.

Two people in our group ordered the Mediterranean pasta. The pasta was missing olives and had very little flavor. According to one, "it was the most bland thing they had ever eaten." The other barely ate any as they were waiting for the waitress to ask for parmesan cheese...the waitress didn't show until we had already finished our meals. Delicious.

Another person got the chicken quesadilla. Something you'd expect even your 9 year old to be able make. Well I don't know who was cooking but my friend said that the chicken was so dry he needed 3 glasses of water to wash it down. Yum.

I got the chicken caeser salad and was slightly disappointed when it was set down. The salad was large but there was hardly any chicken on it. Less than half a chicken breast. I began eating anyway but as I took my first bite, was met with a mouthful of dressing. I went in for another, then another, and they were all like this. Dressing dripping off of each forkful. It seemed as if someone had poured half the bottle of dressing on it and it made the dish almost inedible. Tasty.

The ribs were nothing special but we had no complaints...probably the best dish out of the group.

To be fair, as we were walking out we heard a group of women exclaiming about how great their fish sandwiches were...maybe we ordered the...