Went here when we were visiting for the summer. We waited a bit for a table, which was totally understandable-- they just don't have a great area to wait and we felt like we were in the way, which I felt bad for. When we were seated, we were seated next to a table of 7 or 8 people who all had been drinking and were screaming over each other to be heard- the room was small and we literally couldn't hear ourselves talk. I mentioned this to the server who didn't think it was an issue. I finally got them to move our table but really felt like I was the one being a nuisance-- honestly, and I'm used to loud spaces, I don't know why they didn't ask them to not scream at each other (imagine a group when they are very very loud happy drunks. Appropriate in the bar, but trying to eat next to them was giving me a migraine.) Anyways, the food was ok, but the mussels I ordered had half the portion closed, which basic seafood knowledge means you can't eat them. The manager did take a few dollars off the bill, which was fine as I ate some of them, but honestly the dish should have never come out. The remaining ones had some cracked as well. The server said he had been there for 4 years but didn't know why it was an issue they were closed and the manager also seemed clueless which surprises me given its a restaurant on the water that serves seafood.
Anyways, it wasn't the worst dinner in the world, but it was just uncomfortable and I wouldn't go back, especially...
   Read moreI came here on the 4th of July, which was a fun and new experience for me. It was very busy, but the staff were incredibly kind and made sure everyone was feeling seen and helped. They gave everyone special attention and although the line was slow to sit down, it was normal because it was one of the busiest days of the year. The dinner was delicious and were large portions.
I do, however, think they might have been understaffed that night. I talked to some people working there, and they were working simultaneously as the hosts and the bussers for the tables, which is a stressful job to do. I wanted to write a review to say thank you to everyone who worked that night, especially the hosts/bussers.
The River House made my experience of an American 4th of July very special. I will come back to Alexandria Bay and will definitely come back here again and sit outside on the deck. It is a nice place for a family, or for a date, or to enjoy with...
   Read moreWe took a beginning of the week trip to Boldt Castle, and at the beginning of the week there arenât many options in Alexandria Bay to dine. We almost left the area but stumbled right in front of the inviting patio of the River House in the hopes of some good fish and chips. I was a little worried at first when it was just the bar tender and one waitress working the place - but those two ladies delivered. Drinks were filled, condiments came, food was hot and delicious. We ordered fish and chips, cheese ravioli, and a chicken club salad. We ranked them in that order. The table next to us raved about their scampi dish. Glad we came in, was a...
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