McDonald's — Restaurant in Town of Babylon

I'm very disappointed and i may never go again to a McDonald's. I get there and place my order at drive through about 12:08a.m. No line, no line, just me and the woman taking my order. Simple order 2 for $5.00 deal. I said specifically i would like a quarter pounder only lettuce and tomato, nothing else on the burger with a 10 piece nugget. She responds, ok so you want a cheese quarter pounder with lettuce and tomato, and i said no cheese please no cheese all i want is a quarter pounder with only lettuce and tomato. Ok done now to drive up and pay to receive my order. Go figure i usually check because my order always gets messed up and somehow cheese or mayonnaise and i may find pickles or something else i didn't order on my burger. I trusted the lady and went home. I get home to find cheese on the burger. Very upsetting. This inconvenience now has led me to drive back and explain this is not what i ordered, this is inconvenient to have to drive miles back then miles back home because of your error. All she says is pull up and wait for the burger. Just about 5 minutes later i receive the burger with no apology, no hey i put an order of fries in the bag for the mishap, i got nothing. I looked of course at the burger to ensure before i go home there was only what i asked for. Good I'm home ready to eat my burger and already cold chicken nuggets that came originally with the sandwich 50 minutes later. Again i must emphasize not happy. I now have light to inspect my burger to what's inside is a soggy green leaf lettuce that is half brown from already sitting out and/or outdated. I pull the leaf off which cost me an extra .59 cents that may already contain bacteria. Nothing fresh about this lettuce. Next 3 very small tomato slices and when i say small think of cherry size tomatoes. Moving along i take a bite and all i taste is pickle juice in my burger. I had enough. Not only was my original order messed up now the second burger is also. Whoever made the sandwich placed pickles on it thinking that's what i want then removed them after noticing it doesn't belong on the burger. Not only did i receive a cheese tasting burger now a pickle tasting burger. These are thing's i do not enjoy in my meal and none of which i like the taste of when all i wanted was a burger with only lettuce and tomato. The sandwich went to the garbage and my patience had enough of McDonald's employees incompetence and no...

The manager wearing blue shirt( I think are managers )the big guy, that worked 11/22/17 morning shift around 1:55am on route 110 in Amityville long islan New York, is very rude and seem to always be miserable. Ordered our food wanted siracha sauce with our chicken strips, says he has none which is fine, so the young man working with him offered Spicy bbq instead and all was good until we got the order and realised fries and chicken were cold. The young man working under him seemed to want to fix it by either making it fresh or warm it up I don't know. But to us as long as It was hot we'd be fine. All hell broke loose when the manager took over: "oh tell them that's all we have for the night." So I intervened as it was my Friend the driver who wanted this. And I asked why is it a problem if we aren't happy with cold fries or selects, I mean who wants cold McDonald's fries? No one!

His response was: "we have no more either take it or leave it" I in turn said can I feel it's hot at least? He's like, "No! If you touch it that's it I'm not taking it back." We were taken aback by his rudeness. So we responded by asking for a refund. This guy did nothing but started arguing that we always do that and how he's going to take our license plate and call the police. (Mind you we hardly go to this place often, maybe once per month if that much, we must be really hungry to go.I was so shocked at this stupidity. I asked:" so you're taking my plate# because I request hot food that I'm paying for and wish to only have a hot meal?" I asked if that was a threat, as I thought that was beyond pathetic and stupid. I've never come across a more stupid thing like this. What kind of customer service is this guy providing your establishment by threatening to call the authority on a customer that ordered hot food? Normally the other employees and managers are great, but this guy needs to be evaluated. Pathetically miserable.

Hopefully he gets better training soon. Value your costumers each one of us matter. And I'll be calling the head office tomorrow 11/23/17. I've never come across anything this foolish and uncalled for. We took our business elsewhere as we...

I entered the dining to take out due to extremely long wait in the drive thru. I waited in line to be serviced but no one came to me or said anything. A young Hispanic man serviced a young lady, hugged her and went. After 5 mins of waiting I realized there was a kiosk. I felt that the young man should’ve said try our kiosk instead of just staring and dragging his feet around. I was the only customer in the dining mat I add. Then another customer comes in and I had to do the young mans job for him and tell the customer to use the kiosk. The customer only ordered a large drink. After waiting 5 mins after using kiosk the customer asked for a cup and the young Hispanic male gave it to him not asking for a receipt. I then asked the young man for my cup as well since he was grabbing the cup and he asked for my receipt but didn’t ask the customer who first approached him. I would like to say this isn’t the first time I’ve had an issue with this location. My wife and I had visited this restaurant numerous times and gave this place numerous chances but I have yet to have a satisfactory experience at this location. I drive an extra 2 miles out the way just because I hate this location . The service at this restaurant sucks when it comes to service and if they make a mistake they look at you as if it’s your fault. 2 months ago I order 3 combos and the employee packed my burgers and fries together in one bag like it was Tetris. The fries spilled out because they were laying flat instead of standing or even needed to be separated from the burgers(Big Macs). If I could give zero...