Burger King — Restaurant in Town of Brookhaven

Today I ordered a meal at Burger King and received help from a female named Anna the manager at the shop who was absolutely disrespectful and nasty in nature. The way that she talked to me was absolutely atrocious. the way that she looked at me made me feel like she wanted to fight me. She made me feel like I was absolutely worthless and nasty. All I did was ask for ketchup and barbecue sauce and she yelled at me that it cost $0.25 you can't have this unless you pay for that. Whether that is true or not the way that she spoke to me and how she treated me not only in person but on the phone when I try to find out who it was that served me my food is absolutely disgusting. This particular person was so rude. she was yelling at me over the phone and telling me that she refused to help me to figure out how I could make a formal complaint the right way. as a manager she should be willing to help a customer in any manner necessary to relieve stress when it comes to her restaurant and services as well as to allow for smoother interactions and transactions when it comes to service at that particular location. I don't understand what I did wrong to upset this person I don't understand why she would treat and talk to people in such a nasty manner but I highly highly recommend that no one shops at this particular location. It is erroneous how a manager can treat customers with such disrespect and such rudeness that it drives people away to the point where they no longer even want to eat there. Something needs to be done about this particular location and this particular manager. If I could I would give zero stars to this particular Burger King restaurant. Not only that but this person was also not wearing any gloves while handling my food. In this day and age we all know how important it is to be sanitary yet she obviously does not care about that. This is the manager. Absolutely...

I pick up here very frequently in the evenings as a delivery driver. While there are few instances where the food isn't ready on time, the overall attitude and demeanor of the majority of the women that work here is terrible. They don't acknowledge when you're standing there for several minutes unless you try and flag someone down. It makes you feel very uncomfortable as if they absolutely dislike or even hate you for picking up there. Yet, when I see other drivers who may be hispanic pick-up there, they are all friendly and nice. They speak in Spanish amongst themselves and are very cordial to these other drivers. I guess since I don't speak Spanish or I am not of hispanic descent, they feel it's ok make me feel unwelcome. Even after being handed my orders, I always say thank you and have a nice day to see if they will respond, and there are a certain few women that work here that don't. They just turn around and walk away with nasty looks on their faces.

To be clear, it is not all the employees here. Some are very nice and professional and always courteous. But there are a handful of hispanic women that make me feel like I am not welcome and an annoyance when I come in to simply pick up and order. I don't do anything other than give them a name and wait patiently. I have no idea what their problem is but they definitely need some serious retraining on how to be professional and polite to all customers. Drivers are there on behalf of your customers. I understand their jobs aren't easy dealing with the public daily and always on the crunch with making orders. But, there is no reason to make a driver feel unwelcome in this establishment simply because he is picking up food. A little respect...

Abosuelty the worse Burger King in the area. The food is just disgustingly made here, I had raw whoppers, whoppers made wrong, the food is made like the employees just don't care. I had to return my food here due to how disgustingly it was made. Whoppers full of extra mayo, more pickles then needed. Then returned all 4 being they were made wrong, no cheese , when they were ordered with cheese, just to receive a refund order this time the whopper burgers were raw.I was up all night with a burning stomach ache. I will never return to this place. The employees who make the food all should be fired, that's how gross this food here is. Save your money and go to the burger king in 83 by exit 63. This coram burger king is disgusting. I have it a chance three times, all three times my food was made gross and was returned. And if the people who own this place read this, do something before someone gets sick...oh, p.s. I asked for extra kectup, only to receive, packets of ketchup all full of sticky goop. Just one disgusting place. Dirty,rude employees and gross food. This time I will never return.I was stupid for even coming back, but it was the closest B.K. , just...