I'm giving 3 stars because I've been getting their meals every week for 2 people lunch and dinner so around 14 meals a week for 3 months now. They average around $10/meal. The food is good but what I am disappointed about it it's not always consistent. Their will be less food in some then others of the same exact meal type. I often get the buffalo chicken and all of a sudden their buffalo sauce isn't the same. I have gotten many low carb meals that I open it up the day of and the lettuce is orange and going bad. I also watched an employee sweep the floor and then stick the same broom in the bottom of the fridge (with meals on that shelf mind you) and sweep the crumbs out of the fridge.. after using it on the floor. That's disgusting. I really wanted them to be consistent and be able to support but I stopped going and found a different meal prep company for a little bit cheaper too that is more...
Read moreFirst time client. First impression store smells like expired food and food is boxed on the floor. Employee points to heavy boxed order for me to pick up. Instead of providing customer service and grabbing it. And/or offering to assist. Secondly, I opened a box of $200 worth of food that was warm. Customer service advised two ice packs are to be in box. Only one. Any meal company should know as soon as food starts to get warm you risk it spoiling. Throwing an icepack and some thermal paper is not sufficient to keep items such as rice and oatmeal from becoming bad. I will stick with a company that keeps my food frozen and refridgerated. Lastly, I receive a text at 10 am my box is ready for pick up. My chosen time was 4 pm. Clearly, my food has been sitting out since. I would not trust Redefine with providing safe meals again. I now have 15 meals that are ready to go into...
Read moreIve been coming to redifined on my journey to make a full come-back from a back injury a few years ago. Ive trusted this place as my go to for fast prepped food to keep me on point when I started a complete lifestyle change in my fitness journey. Its been an incredible past few months and having advice from Deanna has put the icing on the cake. Shes always happy to see you when you walk in and always directs me to the right foods to keep the diet as interesting as it can get for my goals. Its been an incredible feeling knowing I'm taken care of by her and her expertise when I go there. Also, being a first responder, Redifined takes care of me as well. Kudos! LETS KEEP...
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