Went here last night with a large party (13 people). We had spent the better part of 45 minutes at another place a steakhouse in the same shopping center) getting the absolute runaround from them. When the manager was finally alerted it was now an hour wait and with having to be split between 2 tables. So, no. Called Red Robin to see if they could handle, they could. The hostess answering the phone was skind and sweet and very understanding of the situation.

These people literally bent over backwards to accommodate us. In 20 minutes we had a table for all of us. On a Saturday night. They brought my son a soda and offered us fries while literally waiting. Got seated by the manager Ginger, and Caitlyn(sp?) took care of us efficiently and wonderfully. The food was great, hot and fresh and everyone's order was correct and came out for all 13 of us in under 5 minutes from first plate to 13th. Drinks were never empty, fries were brought when we sat down to tide us over which was super awesome of Ginger and crew.

I got the madlove burger, was great, loved the candied bacon and jalapeno sauce, great mix with all the cheeses and avacado. Everyone seemed to enjoy the food and like almost no one took food home (I did take some cake and fries for the kiddo on the journey home as it was a hour and half drive and yeah 11 year olds eat lol). The donut stack is freaking awesome, fluffy and very hot but not greasy and just was great way to end dinner.

All in all, not a better time could have been had for us and we are very thankful that we had such outstanding service. If could give more stars I would.