I am a black female truck driver and I work over the road so I eat in a different state each day. Today I was in NY and stopped at this restaurant. I wish I received such friendly service like others in the reviews but I did not. The lady at the front doesnt pack your food up at least she didnt mine. She gave me my bag and walked away. No 'thank you have a nice day' or anything. I looked in my bag and seen it was nothing in there but the food. I had to then ask her for plastic ware because I eat in my truck not home with silverware like normal people.She had an attitude and just put the utensil container on the counter and walked away again. Me,I have patience, no attitude or anything its the same thing almost everywhere I go smh. I then had to ask for sauces,napkins and fortune cookies. Like nothing was in the bag. She again put everything on the counter again and walked away. Now if I had to self service and pack my own bag thats fine but if thats the case why keep everything behind the counter, unreachable and make me have to ask for everything? I believe she only did that to me. Of course because of my race but its ok. Unfortunately you get use to it. The food was edible nothing...
Read moreIt was Valentines day, 2023. We expected most people to be at home, or sitting in a nice, dimly lit restaurant. However, the seating area of this place was packed! All the tables and chairs were stacked away (probably in anticipation of the crowd) to make room for people waiting for their pick-up order, since they don't offer delivery. Behind the counter you could see at least 5 people working diligently and seamlessly around eachother, moving from one station to the next so fluidly. It was almost entrancing to watch. They called orders out by phone numbers, not names, which caught some people off guard, including myself. Overall, it was an unexpectedly good visit, especially with having a room full of people watching them work. Our order was perfect. The food was good, the young woman behind the counter was efficient(as well as everyone preparing the food) and we will...
Read moreThis was the first and last time we will order from this restaurant. We ordered through grubhub and they gave the driver the wrong order. As soon as I said we got the wrong order she knew which order it was. She then told me I could come back at any time and they would give me my food. I said I wanted it tonight as it was my dinner and she said they can't deliver it and that I needed to come to the resturaunt to get it. I told her i was not doing that because it is not the customers responsibility to make it right when they messed up. We circled through the same statements and after yelling with the "manager" she finally agreed to give me a refund, just to have to go through grubhub for everything. Grubhub was great, and so wasn't the driver. We ordered through our "go-to" of China garden and will never...
Read more