Had dinner at the 1770 House Tavern. This was our second visit- my husband and I had eaten at the bar a year ago and had a lovely time, and so we were excited to return; we came for dinner with my parents over the long holiday weekend. The tavern is absolutely beautiful, with charming eighteenth-century architecture and decor (something my husband and I especially appreciate, as we are both historians).
However, this visit was very disappointing. The waiter (Jack), was extremely rude and condescending for the duration of our stay. I am a vegetarian and asked if the tavern still served the amazing pizza/flatbread we had had last year. Jack informed us (with an attitude) that it was no longer on the menu. When I asked whether the kitchen had any vegetarian protein for the salads they had in their appetizer menu (no salads to be found under the “mains”), he asked what protein I’d like, and when I inquired about various meat substitutes (including different types of beans), he said they didn’t have any of that. When I asked what vegetarian protein the tavern did have (since he had asked), he smirked at me and said “none “ (and so, I wonder, why did he ask what protein I wanted, if he knew the kitchen couldn’t provide it?).
I ultimately ordered a salad for dinner (it was excellent, though unfortunately none of the salads were “meal-sized” and so it was quite small and not filling).
We also ordered drinks (after the query about vegetarian options). I asked Jack what the bar had in terms of beer. He ran through a short list pretty quickly (and not all of the names were recognizable, so it was unclear what kinds of beer each of these was). When I asked for clarification on the types of beer (IPA, ale, lager, etc), Jack was again condescending and rude. He seemed almost to take pleasure in being unpleasant to us.
I was disappointed that 1770 House didn’t offer any vegetarian main meal options (or at least offer to throw together an alternative, as many restaurants do), though I would have still had a perfectly nice time there if our waiter Jack hadn’t been so incredibly unpleasant (as I said above: the space is beautiful, and also the bussing staff were kind and attentive, and the salad, albeit small, was very good). Jack absolutely needs some kind of customer service training. I would also appreciate the tavern adding a vegetarian main to their menu - and I imagine other patrons...
Read moreThis review is for the hotel and restaurant which are both exquisite. First the restaurant - my family went to dinner in the dining room this past week and had a lovely meal. This was my third time dining here - first two with my husband and the third time with my husband and two kids. Admittedly, I was hesitant to bring my kids, ages 8 and 6, here due to the menu being too sophisticated, but 1770 House was so accommodating and was able to bring them more simple fare from the Tavern downstairs. My 8 year old ended up having to leave the table early with my husband due to not feeling well, but the staff was just so nice with offering to keep his meal warm and boxing it up even after it had been served. Shout out to Carol who was so unbelievably nice to offer to drive my other child and me back to our hotel while we were waiting. That offer was just above and beyond and represents the extraordinary customer service here.||After our recent restaurant experience, I realized I had never written a review for the hotel. I have stayed here twice with my husband, most recently in October 2020 in Room One (so lovely!). The Inn is very charming with a beautiful garden out back that also offers outdoor dining in warmer weather. The location is very convenient to downtown East Hampton, about a 10 minute walk. Can’t say enough about how much we love this place and the amazing breakfasts that are included with the stay. Randye, the other manager, was so helpful both times we stayed with coordinating activities and making reservations. We love this hotel so much and look forward to staying here...
Read moreThis review is for the hotel and restaurant which are both exquisite. First the restaurant - my family went to dinner in the dining room this past week and had a lovely meal. This was my third time dining here - first two with my husband and the third time with my husband and two kids. Admittedly, I was hesitant to bring my kids, ages 8 and 6, here due to the menu being too sophisticated, but 1770 House was so accommodating and was able to bring them more simple fare from the Tavern downstairs. My 8 year old ended up having to leave the table early with my husband due to not feeling well, but the staff was just so nice with offering to keep his meal warm and boxing it up even after it had been served. Shout out to Carol who was so unbelievably nice to offer to drive my other child and me back to our hotel while we were waiting. That offer was just above and beyond and represents the extraordinary customer service here.||After our recent restaurant experience, I realized I had never written a review for the hotel. I have stayed here twice with my husband, most recently in October 2020 in Room One (so lovely!). The Inn is very charming with a beautiful garden out back that also offers outdoor dining in warmer weather. The location is very convenient to downtown East Hampton, about a 10 minute walk. Can’t say enough about how much we love this place and the amazing breakfasts that are included with the stay. Randye, the other manager, was so helpful both times we stayed with coordinating activities and making reservations. We love this hotel so much and look forward to staying here...
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