I had a giftcard for $20 that I had forgotten to use. Finally about 8 weeks ago I went in with plans to use it. We spent $25 total. The gift card didn't scan and was showing up as declined. When I scanned the QR code on the gift card, it showed $20 and when I showed the young man working, he told me there is nothing he can do. And I should email customer service. Ok. Your machine isn't working and I can't use my gift card but whatever, I'm sure I'll be back, I'll email and use the gift card next time. I email customer service and they never respond. I come in today and explain the situation again. I show the girl at the front the QR code with the $20 and tell her I emailed corporate and they never responded to me. She takes my gift card and does something on her side to make it work. I told her thank you and it was all good. She said she would let her manager know. Very grateful for the young girl at the front who helped to actually allow me to use the giftcard. Hopefully corporate starts responding to customers when we reach out instead of ignoring us.
I just checked all my junk and spam folders. I never saw or see any...
Read moreMy delivery experience.
I was excited to try this place for breakfast, but unfortunately my order didn’t come out as expected. I ordered the Immunity Ignite drink and paid extra for no ice and extra ginger. The drink arrived with a lot of ice and no extra ginger added.
For the pesto egg sandwich I requested gluten-free bread and I added maple sweet potato for an additional charge, but that wasn’t included. On the spicy egg and cheese sandwich, I requested regular bread with extra spinach, but there wasn’t any spinach.
Also, according to the website, gluten-free sandwiches are wrapped in foil, and both of my sandwiches came wrapped in foil, so I honestly can’t tell whether they were both gluten-free or both made with the regular bread type. That was confusing. Overall most of the add-ons or special requests I paid extra for weren’t followed.
I understand mistakes can happen, but I hope the team can pay closer attention to order details in the future, especially when customers are paying for modifications. The food itself tasted good, but accuracy and clarity are just as important for a...
Read moreBare blends is the best place to go a for a smoothie. It is such a cute little place by Hannaford and 5 guys on the right side. Personally their smoothies and prices are both better and cheaper than Bowled which is down the street. They still are over priced because one smoothie is around $9. But their portions are great size. You can personalize your smoothie and they have so many cool toppings. They’re known for their açaí bowls which is a fruit similar to a blueberry blended in a smoothie like consistency. They also have other food like oatmeal, juice, and salads/grains. We’ve also had great service ordering online and then...
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