Subway — Restaurant in Town of Grand Chute

Don’t go to this location. I work in customer service and am not one to usually write reviews like this but the service was absolutely terrible and unprofessional. The boy was annoyed the second I walked in to pick up my online order. There were two people in the store but I was 10 minutes early and knew I was so I had no problem waiting but he was not happy I was early. Got snippy and kept repeating that I was SUPER early and he just got the order. Told him I put the order in ten minutes ago but I didn’t mind waiting at all and he kept on about how he just got it. Then he says, “Are there any cheese on these?” Snippy. I said, “Yep, we put that in online as well.” I was looking at my receipt and walked over to him to show him and patted him on the back like it’s ok and just asked we cool it on the attitude. He then flipped out and got loud, causing other customers to leave, and slapped the sandwich down and walked away saying he wouldn’t be making my sandwich that I already paid for. It was just an outrageous experience and no manager there to intervene. I will never bother them with my business again and I suggest anyone else does the same or go to the one...

My fiance & I both give this store a 1 star rating. If we could give it zero stars we would. I called there and spoke with the manager about the rewards card and how we did not receive our points due to the lack of explanation by the employee on how to go about registering it. Therefore, we lost out on points for our 2 visits. The manager was quite rude on the phone and when I told her she lost 2 customers she very rudely hung up on me. Managers are supposed to listen and try to come up with resolutions when customers call with any and all types of complaints, she did neither of those. I was also mean mugged by one of the employees and the employees were also very rude. Seems they don't care about their jobs. Definitely not very professional to say the least. We will not be going there again. Also, store was not very clean and employees did not change gloves when making each...

I am still amazed at the lack of common sense people working around food displayed here. One of the worst things to deal with when you are eating is someone who brings out a broom and carelessly flings dirt and dust not only near your table but actually UNDER IT, then actually proceeds to dust the light fixture DIRECTLY OVER MY FOOD! what the hell is wrong with this thought process? ? I paid my money to sit at this table to eat a mediocre overpriced sandwich, in peace and quiet I know is asking too much, but minimally I expect to not have spray cleaner, dust and other crap in my meal, this has to stop, people need to be told and stop throwing money into the toilet of places like this that don't obviously care if we come back or not, when told..the manager and this girl had a good laugh at my expense, hope you enjoyed it, you lost my business and that becomes...