Texas BBQ Joint — Restaurant in Town of Greece

The food at this place was really yummy, and came in hefty portions! I am normally hesitant to order pulled pork at a BBQ place that has "Texas" in the name because I am a Carolina-style girlie all the way... but I tried it here, and it was good!!! Not dry, but not saucy or sticky either - just the right amount of flavor. The coleslaw was delicious, not too much mayo (so I was still able to convince myself I was eating veggies), and the baked beans were HOT with big chunks of pork in them. Everything stayed hot while I drove to a local park to eat outside. The girl who worked the window was very nice, and patient with me while I asked questions as a first-time customer. She even straight-up called her dad (who I'm assuming is the owner) to ask about an allergy concern I had. This was ABOVE AND BEYOND customer service - really appreciated. And it feels good to support a local,...

There are two windows one in each side. When we pulled in on one side the employee was facing the other direction and did not notice us. After I cleared my throat she turned around I asked for a menu she said it is only on the board. She did not mention where said board was or add anything she just turned back to her phone. So I started to pull away when we went out and could see the other side we say the board. I turned to go to the side with the board. I said to her oh now I see why you were facing this way and giggled. In an attempt to lighten the atmosphere. As she seemed offended that I did not know the location of the board. I ordered a chopped beef sandwich with coleslaw and a bottled drink. The drink was by far the best item I received. The meat is warmed in the microwave. The coleslaw is very bland. I would not recommend this place at all. It was a...

The food here is great, but the customer service has gone downhill. I recently called to place an order, and the person who answered sounded rushed and impatient. Instead of putting me on hold like they’ve done in the past, I said I wanted to place an order, and they snapped back asking me what I was ordering. When I mentioned a few potatoes, they told me I didn’t need to order over the phone because it’s a drive-thru and my food would just sit there until I arrived. I hung up — I refuse to explain why people call ahead. I’d rather support a business that values its customers. This was the last straw, especially after my last three orders...