Golden Krust Caribbean Restaurant — Restaurant in Town of Greenburgh

I love Jamaican food, but this place is horrendous. I once ordered 3 dozen beef cocktail patties for a Christmas party and all but a few had NO FILLING!!! Brought them back, ask to speak to a manager, what are the empty patties, and she asked to see a receipt. I still had the container that they came in, with their handwriting of the baking instructions. She argued with me and I went out to my car and luckily was able to find the receipt. Went back into the store and demanded a refund. She said was "sorry about that" and seemed more interested in getting the order from the customer behind me.

Unfortunately, I went back to this restaurant and gave him another chance. The service is absolutely terrible. They have absolutely zero sense of urgency in customer service. I ordered two patties for lunch, with one coco bread. One Patty was cold, as in less than room temperature, and the other was warm. I asked for the cold one to be replaced for the hot one, and the attendant told me that the patty cooled while I was eating the first one. I have eaten enough patties in my life to know that they do not cool in 3 and a half minutes while sitting in a heated car. I pushed back and insisted that the patty be replaced. The obnoxious woman sucked her teeth and then gave in.

Never again. They're no longer the only game in town. I'll happily travel a little further and frequent an establishment and cares about their customers and is interested in good...

The jerk chicken like EVERYTHING else we purchased here yesterday, 3/29/24, was disgusting. The chicken was apparently just stuck in the oven with minimal spices and then labeled jerk chicken. I got the sauce on the side because it was for my son and I wanted him to gauge the amount of sauce he wanted on the chicken. He picked at the chicken and threw it in the garbage. The cheese in the bun and cheese was so thin, it was almost transparent. My girlfriend asked me to taste her macaroni and cheese just for me to taste how bad it was. The macaroni was overcooked and the cheese was just laid on top. The rice and peas, had very few peas and no coconut milk, or spices was used in the recipe. Together we spent approximately $300 dollars here yesterday purchasing other items including 2 dozens bottles of coconut water. You just lost us Forever including our family and friends. I was so embarrassed considering I’m Jamaican and my friend isn’t. In addition, the ginger pineapple juices we got from the fridge was warm and when we asked the cashier for ice she make up her darn ugly face and ignored me . A very nice woman with braids intervened and gave us ice and came out to check on us which was nice of her. I always tipped very well here because I know that the problems are usually caused by management. This time I did not give a tip because I didn’t want the one cashier to share in my money. STAY AWAY. Go to the...

The food is really expensive now. I have been eating at that place since 2001-2019. On Thursday, December 19TH of 2019, I felt like having some stew peas and I did. I got a large stew peas. It was the stew peas by itself. I was charged $17 just for the stew peas. I started eating the stew peas in the car. When I got home I left the rest for later. Later, that day I started eating it again and my eldest daughter even had some too. While eating a piece of the pork tail I found a piece of metal embedded in it. I called and asked to speak to the manager, I was told the manager was not there. The person that I spoke to took my name and phone number, but I have yet receive a call from the manager. I went to the store on January 2nd 2020, to show them in person what I had found in my food. It was string from steel wool ball or ring that they use to clean the pots with. I gave the metal string to one of the female employees at counter.I will like to say thank you very much I will never eat at Golden Krust ever again. I see that they really appreciate their...