Guac Time Mexican Grill — Restaurant in Town of Hempstead

Take Notice of everything here and eat with extreme caution!

Where do I begin? No greeting at all, no hello, no welcome to Guac Time, no how are you, no thank you for your business, no personality at all etc, unless your Indian. Then they will chat it up with you.

The staff does not realize that some American customers can speak and understand there language. And they were saying horrible racist things about and African American couple ordering food ahead of me. A white man in front of me and then tried with me but I put them in there place and shocked the guy and women when I began speaking.

Also take extreme caution the servers do not change there gloves at all. They touch the register, handle money, clean the counters all with the same gloves and rag! They have never ever changed there gloves in all the times I have been here picking up food with my friend who does uber eats while keeping my friend company.

Also take notice they sometimes handle onions and topping,s with gloves not a serving spoon, if your any other race other then Indian.

Also take notice they do not clean the inside of the meat serving scooper spoon on purpose to lesson your scoop portion of chosen meat. And who knows how long that old chicken has been stuck inside the spoon meat scooper its disgusting. And an old known Indian trick from there homeland.

Also take notice that they do not heat the wraps long enough and sometimes if they are heating another meal they throw the wrap on and do not even close the lid or heat it enough. They should really invest in another hot plate.

And do not forget to take notice of the extremely dirty mini split air conditioner head blowing mold and dirt and dust around the food there serving in the very small store front.

The people working here at this location need to be fired and the manager needs to be fired and a real manager needs to be hired.

Soon word will spread in this small town of how disgusting the servers are and there blatant racism, as well as there ungreatfullness of the community support. And there doors will eventually close.

Now don't take my word for it. Go here and take notice for yourself now. Also I see other smart people have left reviews stating the same facts and have noticed.

Now before I took notice I did eat here and the food was borderline good for a late night after hours meal when it was actually hot which was not very often. But this place is not great not excellent and if its not after hours your definetley better off going to...

So i guess the people that leave bad reviews maybe come in with a bad attitude and they are bringing their own issues into the place The lobby is small but whos cares it's kinda obvious it's a take out spot ....they don't have Halal food but I did not see one sign that would indicate that so maybe know what you are walking into before you go perhaps

Now the good ...sorry great things Portions are big enough to share and i went in a 11 pm on a random Tuesday night and the kitchen was still cooking fresh (Not re Heated /microwaved crap ) to replenish what the friendly staff needed to fill orders .

Food was very flavorful and for $14 bucks you will get the biggest 🌯 you will ever have and it's all made fresh .....I have never had a bad meal here and don't think I ever will

So as a 52 year old white male I seriously don't understand why the bad reviews all include the owners perceived country or origin.....Haven't we learned in society this is basically showing your own ignorance cause to me I wouldn't care if it was a Indian, Muslim or a Allien from Mars serving me cause the food is great

The staff is absolutely friendly & knowledgeable about the items on the menu ,the place is clean , clearly posted menus and prices and these "Indians" who work there should be commended for working hard and being the only place in the neighborhood who stay open late and honestly are doing everything right in this guy's opinion

Leave your attitude & misconceptions about the people working here and the appreciate the type of business they are running cause for me the bad reviews don't represent the place it represents the people who are...

I’d like to share a very disappointing experience I had at your location recently. I placed an order for a protein bowl which they listed $15, and the other staff members were preparing it. I simply asked for the standard “protein bowl” without requesting anything extra. However, the cashier a short, chubby girl approached with a very negative attitude. She asked me if I had added anything extra. When I said no, she started yelling in another language (possibly Indian) at the other staff and other girl saying she did not add any extra. I was surprised by the behavior and asked if everything was okay. She then told me I had added something extra to the bowl and said I would be charged an additional $3 and some change. I explained again that I didn’t ask for anything extra, nor was anything additional added. Despite that, she insisted and told me, “Take it or I’ll throw it in the trash.” At that point, I felt extremely disrespected and decided to walk away rather than escalate the situation. I’ve never encountered such rude customer service before, and it left a very negative impression of your establishment. I hope you take this feedback seriously and ensure that all team members treat customers with respect and...