Sunrise Diner — Restaurant in Town of Hempstead

These are My Views: InConsistently Good, Accomodating; &, Attentive service; by: hostesses; waiters; busboys; & fast kitchen; warm, soft night-time lighting, will make menu substitutions; mostly bilingual staff; some wonderful hostesses; convenient hours; reasonable prices; pleasant, comfy, normal, yet, better than all other; somewhat more upscale food; small; but, sufficient space; no harsh, flashing neon lights; no loud, blaring, incessant tv screens; no crazy bar scenes; no excess coolers or cases of foods no one would order; no excesses of staff hanging around doing nothing; no hang out scene for teens; kids; drunks; homeless; or: others, looking for trouble; waiters let u take ur time; don't rush u; everybody seems very respectful; bathrooms clean & functional; great automated cashier payment system; customers allowed choice of available seats; no arguments from waiters; no debates about bills; no funny stuff from staff or owners; small; not pretentious; simple; but somewhat fancy; easy experience; no blasting bright, glaring, shiny, atmosphere; gentler, softer feeling inside; warmer tones; easier atmosphere; no loud parties; some easygoing waiters; no wild drinking groups; no rush for tables to turn over; no reservations needed; no parking lot valet hustles; no excess service; waiters will make adjustments; no covid virus management freak-out; no loud, constant crazy customer noise buzz, no annoying rattling static-filled speakers on all the time; no constant annoying music on in restaurant; no yelling wait-staff; no smelly open kitchens; few wait-staff w/bad, pushy, angry, attitudes; no crazy wild, drinking, drugging; family or domestic violence scenes inside; no drug/alcohol sales/usage; or: sex; in parking lot; or: bathrooms; no cross table customer inappropriate interactions; few excess wait times for staff to show at their duties; few problems w/small extra considerations; no arguments, or, drama, about normal mix-ups; or: normal confusions; no long wait times for tables; no crazy, obscenely priced menu choices; no nickling; &, dime-ing; or: heavy, upcharging, for: additional order elements; no upselling orders from wait staff; no crazy odd weird menu items; no sticky menus; no dirty tables; no ammonia floor moping; &, table wiping, during customer's eating; little: blatant staff rudeness; &, unfair intolerance; &: judgemental; quick discriminations against customers; often: friendly, good-mooded, comfy, place, to eat, nice, easy, but, better than normal food; at a decent price; w/healthier, food choice options; & of all the many, many, diners to choose from; this one, is the best for me; &, I'm glad; not for all; as it adds to the peace. But, that's All good. Drawbacks: Mixed, thus far: Was once served, a, salad w/ some stale greens; but, when, I checked; &, noticed it; &, refused it; to avoid, getting ill; it, was gladly; w/no objection; withdrawn; from my table; &, bill. The High Quality; performance, of: the wait staff; reception-hostesses; hosts; managers on duty staff; bus-boy & crew staff; mostly, routinely Excellent; DO, However: Vary somewhat Poorly; depending, on, day of the week; hour of the day; worker's shifts; &, when u, are there; &, ur experiences there, will also, sometimes, vary, depending on what other cstmrs are there, at the time u are; but, it is: fairly darn standard; that u can usually expect, a dining/eatery experience; that is: uniformly very fine; &, far more high quality; than nearly every other such establishment; which, I routinely do; &, have: visited previously. Also, it's a, small place; w/: a, small parking area. NOTE, Also: My cstmr. srvc. experiences, are usually high; tho, I now prefer lower traffic periods; since, in higher volume times, Not As great. And, I am SO grateful they Never up the TV's volumes! A. ...

First, I rarely do this and we get around & do a lot of take out and so on, like most of you. This is normally an excellent Diner, had some hiccups w/take out, but I will continue to come based on what is being served around & near here. Normally, I order the same item, probably 20 times, Turkey Club, Russian, Fries & rings and a burger or something for my wife It started at under $ 10, now $ 16, no problem and I understand. We are particular, as all of you, price isn't an issue, the food and the place is. I ordered from the car coming from a 2 hour trip. I could of picked up anywhere. I ordered the Turkey club on rye, fries w/rings, We would split the sandwich. Now that is an important sentence!! This is based on what we had always received for years, I could never finish half and hate the left over. So I ordered! First, I was told, they can't split fries & rings, only comes with the burger? Not sure what that meant, I said I had always received it, He said he would put in 2 rings in, again, not sure what he meant, or where this was going. We picked up, went home and opened The pickles and coleslaw are now child size, and I understand! I opened the now smaller box, it used to hold just the fries and NOW THE SANDWICH WAS IN THERE, It was smaller, & had 4 thin slices of turkey on it. I can only say, this must be a mistake, as I had it a month ago, or I would not of come, ordered, OR SPLIT IT. EMBARRASSING, BTW, it was easily finished. The mountain of fries you used to get were in a small burger size box. Is it a mistake and you raised the price, cut the portions by 1/2 of turkey slices, trying to make it up on portions, & the fries etc, to make a difference, then I understand. But you have to change the menu pictures then as that is deceiving. I'm confused who's idea this was, and did you think doing this to the once large and feared club would go unnoticed. And the fries, limp,,soggy, and also happy they were not the normal over powering order. I know you have a great business, people were lined up but I HATE TAKEOUT SURPRISES!, Especially when I am a repeat customer, and count on you. I also don't want to be part of mistakes, not to be practiced or tested on, or given & not given, anything by mistake as that is unprofessional. When its take out, I can't call you to the table, send it back or ask for anything, so we are stuck with what you decided to give us or not check on. If you feel this is now it, sending a smaller sandwich version of what was expected, and a small portion of soggy fries and that's all you can do, then change the menu picture & I apologize in advance and will move on. I also know if you served this at the restaurant or at my table, it would of been an issue, I would of returned it or left but that was not case. I just wasted more valuable time writing this, as with your order last night. I hope it was all worth the cuts you made, a few extra...

Worst diner on Long Island. It used to be you couldn’t go wrong with eating at a diner. With their extensive menus, fast and friendly service and great food you were almost guaranteed to leave “fat and happy.” This was not the case here, in fact it was the opposite. From it’s dated decor, the lack of effort in the kitchen and the ridiculous prices. I had an omelette, wife had a tuna melt, daughter had a quesadilla and my son had a grilled cheese. Two waters, a coke, coffee and a bowl of soup.....$75!!!!! I could’ve gone to any family-owned restaurant and left more than satisfied and with some money still in my pocket. How do you screw up an omelette? Simple, overcook it and add way too much cheese. A tuna melt that wasn’t “melted” and a chicken quesadilla that appeared to be purified in a blender. The ratings for this place were actually good so I’m assuming we ordered the wrong items or they were having a bad day. I suggest dining at your...