Dumpling House — Restaurant in Town of Henrietta

Happiness is soup dumplings and dim sum. 10/10. Friend and I came here for lunch to test out soup dumplings and other offerings, visiting from out of town.

Food: 10/10. We got the pork soup dumplings, pork belly buns, shrimp dumplings, and shumai. Let's begin with the soup dumplings: the wrappers were delicate and thin (let it set up for a few minutes to cool down and firm up, or you'll risk tearing it straightaway). The filling was so tender and juicy, and of course the soup was amazing-- a rich, restorative broth. I was so sad when they were finished. The pork belly buns were exceptional-- crispy, perfectly-rendered pork belly overtop a crunchy peanut/chili oil mix, with cilantro to lighten the load. The bao to filling ratio was just right (not overly doughy, generous amount of meat) and the pork belly wasn't oily or tough. Perfect. The shrimp dumplings were delicate, tender, and packed with shrimpy flavor. The wraps are glassy and thin, again, a great ratio to filling. The shumai were also excellent, with a tiny shrimp on top of each one (the attention to detail, the care shown), although I liked the shrimp dumplings more. The most incredible thing was the price-- all of that, plenty for two people at lunch, was less than $30.

Service: 10/10, no notes! Servers were fast and friendly, and let us know we could take our time and pay at the counter when ready. They were responsive to movements and very attentive.

Bathrooms: 9/10. Two single-stalls available. Everything was clean, just a little odd (the toilet is set up pretty high, especially relative to the toilet paper, which hangs very low, the wall-mounted trash can). The hand dryer wasn't working, and there isn't a paper towel dispenser (in the end, I just used some more toilet paper to dry off).

Atmosphere: 10/10. Very chill, comfortable vibes. The décor is cute, the seats are comfortable; everything from standard chairs to benches to high tops are available. In addition, you can see into the kitchen from the front, so you can watch everything cooking. I love that there's a drive-through for pickup orders, and the location seems great. Plenty of parking and other spots to check out in the square (karaoke bar and a small Asian grocery next door).

Bonus help: Bring cash for 5% off your total, try to tip in cash (that goes for everywhere, though), and GET THE...

I had the worst experience here tonight. If I could I would rate this place a -5. After being seated the server gave us glasses of ice fountain water. I politely asked if there was sparkling or bottled water available. I thanked him for the switch (I ask for bottle drinks or sparkling water everywhere I dine). The server walks off and makes a joke with another about “ME” not wanting fountain water. I let them have their laugh because that’s my decision and I’m paying for the water. So I didn’t understand what the problem was. My partner and I sat there another 20mins. We watched as the servers laughed and made jokes about guest coming in. They sat guest who came in after us and took their orders yet we was still waiting. Even the table next to us order had been taken and they didn’t bother to turn around and offer to take ours. Neither one of the servers bothered to take our order or ask if we needed anything the entire 30mins there. After leaving we tried calling to speak with a manager and was hung up on SEVERAL TIMES. It was clear as day how this restaurant feels about us ( the only black couple in the restaurant). As I left I put $10 on the counter for the water because I took a sip out of mines.I’m sure this happens often the way the servers laughed and ignored us. You can tell they do this to customers on a regular, they did it with such ease. Thank you to the servers at the Dumpling House for their disrespectful behaviors. We only wanted to enjoy a night out and your servers ruined that for us. We will definitely not...

I feel like I eat here at least once a week! Their food is so well priced, delicious, filling, and overall just one of my favorites in Rochester. I have been going here since it opened, and you can tell as they got older their service has improved staff wise dramatically, and their food honed in on what their customers loved about it.

They've also expanded their menu to include more traditional foods as specials, not just dumplings and noodles. I had their wonton soup and it was great, but I also saw they have things like orange chicken if anyone is worried about picky kids not liking noodles or dumplings (who wouldn't?)

I always get the soup dumplings or Dan Dan noodles. Their soup dumplings are great on a cold day, and the pork flavor is so rich.

The Dan Dan noodles are extremely spicy, but it's so good. I've never seen it in a broth like this, but it so needs a broth and they nail how to make it. The pork it has in the dish complements it well and absorbs the flavor of the broth. I definitely drink 2 glasses of water when I have it!

I've also ordered to go from here, and never had an issue directly with them (GrubHub, not them, messed up one of my dozen orders but it's fine). They have a cute pick up window you can drive by and grab your food + pay from.

The place is very clean, staff are wearing masks and respect distance of their customers with their table placements.

I highly recommend grabbing something...