Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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IF I COULD RATE THIS PLACE 0 STARS I WOULD CERTAINLY DO IT But I went in today for my lunch and the gentleman making my sandwich instead of changing his gloves after dealing with the register he instead used those same disgusting gloves on not just mine but other customers sandwiches to me that’s totally unacceptable and it’s disgusting on top of that I watched him as he scrapped something off the top of the oven and falls on my sandwich what if I was allergic to bacon ? But instead of taking it off or asking if I wanted a new sandwich he left it there because he thought no one saw him then he goes outside with the same gloves on and comes back in and continues to go about his day like if that ain’t unsanitary and completely disgusting to me it seems like they don’t care one bit if their place is...
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I've eaten at this Subway fairly often, and never really had a problem with this location. I know what I want usually, so I order quickly. The employees are usually quick enough to keep up with me, without the need for repeating. Everything was kept relatively clean, considering the proximity to the Hauppauge Industrial Park and the traffic it gets during lunch.
The only complaint I have for this location is the average price of the food is higher than other Subways, on average 25 to 50 cents more. For example, the Steak & Cheese footlong costs $7.50, as opposed to $7.00 at some of the other Subways I've visited locally.
If the price isn't a big issue for you, this isn't a bad location to stop for...
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One of the sales associates has a really bad attitude. I have ordered the same sandwich in the same week, told them I don’t want it toasted nor do I want the meat heated up. This rep persisted that “I have to have it toasted”. Then persisted to speak her own frustration under her breathe but loud enough for me to hear. Horrible example of service. The manager explained why it had to be toasted and I was ok with that. Once I said I didn’t want the meat toasted that’s when the rep began to share her views under her breathe.
Normally I have a wonderful experience with this specific location. It could be an off day for that rep, but dealing with the public one should carry a smile...
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