Sergio’s Pizza — Restaurant in Town of Malta

I deleted a recent review with pictures of clearly burnt black pizza and buffalo wings after ordering BBQ as I gave them another try due to their still standing BOGO offer on UberEats.... This time they delivered the food to the wrong address. After contacting the store they acknowledged the mistake and sent out a new order. Their "Pinwheels" are literally ONE pinwheel. They charge $4.00 for ONE pinwheel... All of their wings are either pre prepped as Buffalo, or they use one sauce dish. Last time I threw out my "BBQ wings" because they had almost not one speck of BBQ on them and were clearly buffalo, this time they stink up the house and clear my sinuses but they clearly also have some BBQ to them. This time they actually gave me pizza that wasn't completely black on the bottom and didn't smell of straight scorched dough when opening the box. The pizza was pretty good, here is the kicker though.... The pizza they sent to the wrong address didn't have sauce.... For some unknown reason they made the same pizzas in two completely different ways (pictures included).

This place is an absolute joke and they do not care about you. One of the most recent reviews is from someone also stating they received clearly burnt pizza and the owners response is "oh sorry, our fault but yeah that Uber BOGO is a great deal!". I contacted the owner on Facebook about my black pizza and completely screwed up order, they read the message and completely ignored me. This place is operated without a care in the world about the quality of the food they sell or people they sell it to.

EDIT- would never in my life order a "Chicken and Tomato pie" nor did I order that from this establishment. If the wings aren't pre prepped, would you care to elaborate on how I was sent Buffalo wings numerous times when I ordered BBQ and why the one order that was BBQ also tasted like it was mixed...

This is basically my default pizza place. Sure, there is better pizza around but they either don't deliver to my place or they cost a billion dollars to deliver. The food is good enough and the prices not too overly expensive. However, tonight was terrible. My order took over an hour to be delivered, leaving half my order cold. On top of that, part of my order was missing. I called immediately. I assumed they were super busy because they immediately put me on hold (since most delivery places around here are closed on Mondays, I can see why). They pick back up and offer either credit or to have the missing food delivered. I asked for the food to be delivered. No big deal but I wanted the food I paid for today, not some other day. An hour later, still no food. I called back and am told the driver is currently out with my order and likely making other deliveries before my stop. Ok, fine. As long as I know it's on the way, I don't need to bother them. Yet another hour goes past and I've lost patience. I call again say I'm still waiting for the food I ordered 3 hours ago. They put the manager on who profusely apologized. While I'm on the phone, the delivery guy shows up, says "sorry", hands me the bag and leaves. Guy on phone continues to apologize and says he will give me free garlic knots on my next order if I mention his name and what happened. The last time I took someone's word for free credit because of a severely messed up (the late Malta Inferno's) I was called a liar. I'll not be taking them up on the offer. I get that they are super busy but when you mess up an order, you'd usually want to rectify it as quickly as possible. Not make the customer wait another 2 hours. Oh, and the food I waited 3 hours for was cold and soggy.

TLDR: Waited an hour for an order to show up (cold) only to find missing food and had to wait another 2 hours for more cold food to...

Just like NYC, including the price.

Ordered three pies a day in advance for a party at my office, going with a plain cheese, a mushroom, and a BBQ Chicken. On the day of they were ready and waiting at my pre-selected time, and paid for them on site at a hefty $72 before tip.

At that price I was expecting Mr. Beast to walk in and ask for his slice with gold foil topping on it, but I wanted to give them the benefit of the doubt and brought them in.

Immediately they were dug into by my fellow hungry employees, hence the missing slices, and many were talking about how good this particular location is. I got a slice each at the time and took a slice each home for dinner, I mean, I spent close to $80, I was not going to be buying more food later that night.

Now the pizza was alright, it was cooked as requested to a more well done quality, crunchier crust, more of a brown bottom, but it was still a tad bit lite for my tastes. (then again I'm a weirdo who likes burnt pizza) Still, it was acceptable enough that by the end of the day the full three pies were empty and the boxes picked clean.

The BBQ was the personal favorite, a very tangy BBQ flavor, slightly sweet, very smokey. The mushroom was nice, but of the three it felt far more soft due to the sheer number of shrooms covering it. And the plain cheese held together pretty well, but the layer of cheese was so thin that you could have mistaken it for thin crust.

Overall, unless you're ready to open the coffers, just stick to the single slices. The pizza is good enough, but is far too over priced and all the...