The UPS Store — Local services in Town of Malta

Very disappointed in the service. I explained I was shipping important meds on Tuesday that had to be there on Saturday, my receipt says delivery will be Friday. It's Monday and the meds just arrived. Thankfully, our local pharmacist called in some emergency meds to Florida. The store refers you to a website and/or an 800#. It is impossible to talk to a person and the virtual assistant kept hanging up. I called the store back to see if they had a number an actual human answers and was given a # that rings incessantly. The website said package was 5 miles away from it's destination, but picking up the package was not an option unless I made arrangements, but since I could only talk to a computer, I could never make the pick up arrangements. Federal Express from...

I have to say I am extremely pleased with the way things are handled here. I’ve never have a hard time when I bring something here. I’ve printed photos here in which Jaycee has helped me with multiple times and has guided me in the right direction as to what the best quality options would be. That girl know what she’s doing and never disappoints. She also always has a smile on her face when she greets me or any customer. Definitely go to THIS UPS for all your printing and packaging needs....

I had the worst experience here...so bad that I really want to leave a zero rating if I can. I needed notary service and they messed up my schedule appointments not once but TWICE! I took time off work TWICE to be there to find out the person doing notary service is out for something else when there are appointments made?? No notifications when my appointments were canceled, no words of apology, nothing. I am not sure if UPS MALTA STORE understands the definition of customer...