Dunkin' — Restaurant in Town of Mamaroneck

I get the same mobile order of coffee from this place frequently but every time the coffee tastes different. I just hit reorder, I don’t alter my order at all. Every time there’s a different amount of sugar and milk in the cup, like, a significant difference. No matter what amount you select in app, as I’ve since tested, you’re just going to get as much as the person making it decides that days. Mobile orders also take forever even when no customers are in the store, I’ve waited almost 10 minutes before for my order to be ready with only 2 other customers waiting, only for them to eventually tell me they didn’t have one of my items in stock, which was the entire reason I was told to wait when I first showed up. I’ve stood at the mobile order kiosk waiting for a drink for multiple minutes while three workers behind the register talked amongst each other and never even look over to see someone is waiting for a drink no one has started making. The only proper workers in the entire place are one of the managers and this very nice lady who makes the sandwiches...

It’s the slowest location out of all of them in the surrounding areas. When you actually go into the store they’re flooded with online orders and will pay more attention and take care of the online orders before they even look at you. I went there the other day and stood on a line of about five people for a good 20 minutes or so while they got an abundance of online orders printing through their machine. People started walking out because they refused to acknowledge anyone standing on the line before they finished those tickets that came in after some of us were already waiting in line for quite a few minutes. I stood and waited in line that time but I’ll never wait there again. It was rude and inconsiderate. Darn good...

Mon through Friday, the service in the morning is fantastic. In the late afternoon and weekends, the service is horrendous. There is one guy that has been there forever that never gets the order correct and never makes the drinks correct. Usually when I see him I turn around and leave. Today I decided to give it another chance. It was absolutely horrible. I watch him make my daughters latte. He filled a cup with whole milk, a squirt of flavoring and passed it off as a latte. He needs a different job. It's amazing when the women...