Wendy's — Restaurant in Town of Poughkeepsie

Upon returning home, we stopped in for a quick bite at a Wendy's near LaGuardia airport around 10pm on a Saturday. The location caters to a diverse market, which is evident in the language of the people who manage, work, and buy food there. Our encounter with the staff included a mix of languages, which bothered me a little because we did not what was being communiated and the staff was unfriendly. Our order was delivered very quickly, which indicated to me it was already made and should have been a red flag for us. We took the food to the car and ate immediately thereafter while driving. Our burgers were not fresh - luke warm at best. I ate my burger and bit into something cardboard-like. I believe it was the bacon. Anyway, I would up with an illness, which lasted for two days, including diarrhea, tiredness, chills, and light fever. I think it had a case of food poisoning, but I can't be too sure since my wife's health was not affected. Bottom line, the service was apathetic due to the use of a language that we did understand during our encounter with the staff and the lack of friendliness, and our food was way below the Wendy's...

This is the Rte. 9 Poughkeepsie location. Worked a double shift. Stopped an ordered at about 9:30pm. Simple order a salad, fries, and baked potato. Got home to find that there were no fries. And the potato was wrong. Called to complain was told they were aware of the missing fries. But they were currently closed. They told me I could come get them tomorrow. Didn't really say what they would do about the potato. I don't eat chilli so that is still sitting in my fridge. Don't have time to run back for there mistake. Not to mention the price of gas. I wouldn't recommend this location to anyone. Unless you want wrong food and poor service. I can't give it a zero, so one star it is. That is way...

I know you shouldn’t be expect much from a fast food restaurant, but these employees are rude. They gave me an order with missing items and I had to drive all the way back. I guess I need to check diligently to make sure they give me my stuff.. this is why they get a bad rep. I waited an additional 10 mins on the drive thru for the last to about to give me someone else’s order, which I declined because I wasn’t there to steal someone else’s food. Then she gave me the missing item and didn’t even apologized. I wasn’t rude.. just took my stuff and left. These people are clowns. Sorry you have to work here because you must hate it so much that you treat...