Jade Bistro — Restaurant in Town of Ramapo

This is another Asian fusion restaurant in the area. It offers Chinese, Japanese, and Thai dishes primarily. Out of the Asian fusion restaurants in the area that I have tried that are like this one, this one has shown to charge a little bit extra for similar dishes, and give less. That's completely fine to do if they can deliver in taste, which I have not seen. In addition they have the worst delivery experience I have had so far in town.

They have a couple "fancier" versions to their dishes on the menu, which at first got me excited. For example they were one of the few in the area who offered hibachi styled entrees. I soon realized that it was really a name just for show. Maybe it was just me they decided to mess with, but one day I ordered teriyaki shrimp and hibachi shrimp, and I laughed when I saw that I was given the same dash of shrimp in both containers.

I worked about a minute from from their establishment and I have them deliver to me when I am unable to leave. The receptionist lady is very chipper and polite, and she had no issues answering questions or updating online delivery tracking. It was the delivery guys that made the experience sour. On the first occasion, delivery took 30 minutes after leaving the store. The second occasion took 50, which I thought was a bit much for my location and smaller order. On the third and final occasion they took 1hr and 20 minutes to deliver my smallest order yet. Not to mention the delivery guy they sent that time was absolutely unpolite. You would think paying someone extra fees and tip for a minute drive would warrant them not shoving your food at you and you grasping to catch it before it falls.

Apparently some others near here have the same issue. If you are closer to them, they make you wait longer. Their delivery guys put us at the bottom of the list because we are a roll away from their store. They'd rather go farther and come to you last so they can easily finish and go back. That seems unfair to me because we all have to pay the same delivery fee no matter how close we are, and we tip extra on top of it. Why should we get colder food for being nearer and overpaying for the drive?

The overall point is that the food at this establishment offers less, charges a little bit more in comparison to some others of the same type in the area. The food quality is so-so and if you are close and starving, it might be better to just go pick it up instead of choosing delivery because you might just...

I have never written a negative review for a restaurant in my life and this is my first one. This service in this restaurant was absolutely horrible. We were one of two tables on a Saturday night during peak time and I was concerned when walking in. Ordered 2 appetizers and they came out 10 minutes apart. When the first one came out the waitress forgot plates and I had to get up and get the plates after waiting 10 mins, My daughter was served her entree first and each of the other entrees (4) were also 10 mins apart. The noddles were stale and the duck sauce was like arrange water. Food was ok that's why I...

Excellent service great food good portions alacarte menu Wait staff excellent Parking on street and area behind resturaunt Conceire Excellent wine selection Wine conciere Tables a bit close Fast service Set up for 3 course Single and couples Parties of about 20 max Bit hard to locate among other store fronts .. caution advised Food is great everyone happy Bit on expensive side worth it Will return no doubt Great for special occasion My compliments

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