Starbucks — Restaurant in Town of Riverhead

I really think Starbucks should take hiring a bit more seriously. This isn’t the first time I’ve come across staff who are either surprisingly rude or just don’t seem to know the basic policies — which is kind of shocking for a company of this size.

My last visit was honestly the breaking point. I canceled my order after the barista smirked and laughed at my perfectly normal question about a drink. I guess customer service isn’t part of the training anymore?

I really love Starbucks, and usually go in one at Southampton, love the people working there and the atmosphere amazing! But NOT this place,...

Disappointing. I made my purchase thinking that they were going to add the points to my account and the very rude Hispanic girl yelled at me and, very upset, said that it was no longer possible and the one who helped me did not explain that to me before. How rude. Then they both laughed at me like a joke 🤬😡😡😡😡 How disappointing. This has never happened to me before in other stores...

The woman working was very slow, had zero sense of urgency. Also didn’t offer me a receipt. I ordered two macchiatos and it’s the worst coffee I’ve ever had from a Starbucks, it’s literally ALL milk. Almost tasted like she used a splash of regular coffee and not espresso. I paid $12 for two milks....