Mark's Pizzeria — Restaurant in Town of Seneca Falls

My Trucking adventures continue... On my way to central Quebec from central Ohio, I stopped at a hotel exactly half way. I always look through Google Maps to see what's around to eat. I see Mark's Pizzeria within walking distance.

Without looking at the menu, I make the call... "Do you have calzones", and a girl said "yes". I check in at the Lux Hotel across the street, and the front desk had a menu. The clerk highly recommended Mark's.

Made the second call to place the order. I spoke with Zack, the owner. Ordered a Ham and Spinach Calzone to go. Got there as soon as it was coming out of the oven. Zack, and everyone else were busy prepping, slicing, boxing up pizzas. Zack took the time to come out to greet me, and shook my hand. That's a big deal in my book. Huge brownie points.

He cut up my calzone, boxed it, and handed it to me personally. After a lively conversation, he told me to open the box. Instantly, I got this waft of garlic and butter that was brushed over the dough. Nice and golden yellow, with slight browning along the pinched edge. Visually, it was very appealing. Zack's parting words were "I hope you enjoy it, it's made with love". Yet another big deal in the book.

As I was leaving, two guests were sitting down, enjoying a couple of slices (yes, they sell pizza by the slice). The man said to me "they're really good", referring to my order, as he was woofing down a very well stocked supreme slice. The woman, with her mouth full of her own slice, was nodding her head in agreement. Nice interaction.

I get back to the hotel, and popped the top. The dough was nice and tender, and easy on the bite. Nice balance of Ricotta and Mozzarella, with a good amount of elasticity on the pull. The ham was sliced first, then cut to smaller pieces, which I really appreciate. Never liked "cubed" ham in my calzones. The Spinach was evenly distributed throughout, awarding me in every bite. The sauce was balanced, not too sweet, not too salty, not too much basil or oregano. Tasted "fresh", like a marinara should.

Overall it was an excellent experience. The engagement of the owner/staff, and the quality of the product earned a "star" on my own personal Google Maps locations. I will most certainly be back through here again, and stopping by Mark's for another good...

Glad to have Mark's back, but I wish they would get their act together. We have ordered 4 times since they reopened, and twice our orders have been messed up. On the first occasion my wife ordered a meatball sub. She noticed when she picked up the order that the employee packing it up was struggling with the sub. When she asked if the sub was OK, she was assured it was. However , once opened at home , half of the bottom bun was missing. A call to the manager got a fresh replacement sub delivered. It had a whole bottom bun, albeit burnt. This time, we got what had to be the messiest pizza I have ever gotten. It wasn't cut into even slices, and all the toppings had slid to the middle of the pizza. We also had two of the three fried doughs we ordered have no cinnamon sugar on them. I like the food even though it is a bit pricey, but for what I pay I expect the food...

I order from this Marks pizzeria ever Sunday for about 2 years now. I live in Waterloo, 5.4 miles from marks. The delivery radius is 5 miles. Now I would not have an issue if they chose not to deliver the first time, but they have continuously delivered to me. All of a sudden, yesterday they decided that I lived to far away. I am a valued customer. I tip well, I do not complain and am not difficult. To me this is just wrong. It isn’t like I live in a city where a couple of thousand people calling, or sharing customers with other marks. It’s almost like I did something disrespectful, which I know I didn’t. Marks has me feeling like...