Dairy Queen Grill & Chill — Restaurant in Town of Wappinger

I live in the Wappinger's area and have visited this Dairy Queen numerous times, and each time the young ladies taking my order seem to LACK customer service skills, maybe its a class that should be taught at orientation. When ask for a specific order like: light on the sprinkles, Iget Tons of sprinkles to where i cant even taste the ice cream. This has happened numerous times 🤬! I visited on 8/17/20 and again bad customer service, the moral there is so bad, tonight and everytime I go there, when I pull up to the window, theres no greeting, like hello with a smile, they just give you your total with no smile. Horrible! Tonight will be the last time I come there. The girls at the window need attitude adjustments. Do they want to work there? Or is someone forcing them? The cashiers make it seem as if they are doing me a favor by taking my order? In addition, there are many of stores in Wappinger's I go to but the girls attitudes at that Dairy...

Very disappointed with my visit. I came in hoping to enjoy an Oreo cookie brownie ice cream, but when I mentioned my nut allergy, I was told I could only have soft serve in a cone. The staff said they don’t wash or change utensils between servings, and they flat-out refused to use clean ones to help reduce the risk of cross-contamination.

To make matters worse, the staff was incredibly rude about it. They kept repeating that they would not accommodate me and even said, “If anything happens to you, that’s on you.” That’s not just unprofessional it’s unacceptable and shows a complete lack of care for customer safety.

There were also no signs anywhere warning that all items may contain peanuts or could be cross-contaminated. For a food business, especially one serving desserts where allergies are common, this is a huge oversight and a serious safety concern. I won’t be returning and would caution others with allergies...

Worst soft serve ice cream I have ever had; must be low quality low fat ice cream because it had a slimey texture and and very bland taste. They would not flip the blizzard upside down because if they did the blizzard would have fell out of the cup since it sucked so bad.

The fries taste like nothing but the oil they are fried in and were soggy. The burger tasted like one of those cheap single wrapped cheeseburgers you get from Sam's Club that you just microwave so I dont know how they justify charging over $10 for a combo meal.

I'm so used to the dairy queen that I had when I lived back home which was awesome. This dairy queen was just a major let down and ruined other dairy queens for me. I dont know how people think this is quality is acceptable. I would rate a 0 if I could. I hope this review can help other people avoid a...