Burger King — Restaurant in Town of Wilton

THERE IS AN OLDER WOMAN WORKING @ THIS BK WHO IS ARROGANT, RUDE & WHEN YOU GET LOUD W/ HER ABOUT IT & PEOPLE START LISTENING TO AN ARGUMENT SHE STARTED W/ HER NASTY ATTITUDE, SHE TRIES TO ACT INNOCENT. I VISITED BK SEPT 15, 2015. I HAD MY GRANDDAUGHTER W/ ME. WHILE I WAS ASKING THE GRANDDAUGHTER WHAT SHE WANTED, THE 7YR OLD RAISED HERSELF ONTO THE COUNTER, AS CHILDREN ALWAYS DO. THIS WOMAN LOOKED @ MY GRANDDAUGHTER AS SAID, "GET DOWN". SHE SAID IT SO FAST, I COULDN'T EVEN TELL THE CHILD TO DO WHAT I WANTED HER TO DO. I DIDN'T SAY ANYTHING, ALTHOUGH I DIDN'T LIKE IT. SHE WAS BEING PETTY & PUSHY. I HAD TO ASK THIS WOMAN 3 TIMES HOW I COULD MIX A KIDS MEAL W/ WHOPPER JR. SHE WAS SO BUSY SHUTTING OUT MY COMMENTS, SHE COULDN'T FIGURE OUT WHAT I WAS ASKING HER... AFTER 3 TRIES. WHEN SHE FINALLY FIGURED OUT WHAT I WAS ASKING HER ABOUT THE BURGER SHE STARTED TELLING ME WHAT WAS IN A WHOPPER...EVEN THOUGH THAT WASN'T THE ISSUE. FINALLY, WHEN I BEGAN TALKING TO MY GRANDDAUGHTER ABOUT HER CHOICES, THIS WOMAN VERY NASTILY SAID, "EXCUSE ME" , TO ME, IN OTHER WORDS, DON'T TALK WHILE I'M TALKING! I SAID, "HOW DARE YOU GIVE ME THAT NASTY "EXCUSE ME" ATTITUDE WHEN I'M TALKING TO MY GRANDDAUGHTER!" I HAD TROUBLE W/ HER IN THE PAST. I DON'T KNOW IF SHE'S KKK & DOESN'T LIKE WAITING ON BLACKS, OR WHAT. LIKE I YELLED IN THE STORE, SHE'S SHOULDN'T BE WORKING W/ THE PUBLIC. SHE SHOULD RETIRE OR SOMETHING. I'LL TELL YOU THIS MUCH...SHE'S NOT GOING TO TAKE HER FRUSTRATIONS OUT ON ME! IIT'S NOT MY FAULT THAT SHE PROBABLY SCREWED UP HER LIFE, 'KNOWING IT ALL', AS A RESULT, SHE'S STUCK WORKING ON A KIDS JOB, WHEN SHE SHOULD BE SOMEWHERE ENJOYING...

Went through the drive-thru , only two cars ahead of me, two behind. Initially we were asked to "please wait to order" (not a big deal only waited a couple minutes). Ordered $27 worth of food (easy requests no special orders) for myself, wife and 3 young sons. They had me pull up to wait. They brought food about 5 minutes later, at first glance saw we were missing a kids meal. Had to walk all the around because side door was locked by drive-thru where they come out. It was downpouring rain. Returned to my car to realize my kids were never given BBQ sauce . Drove around this time to main entrance, returned inside expecting a simple transaction between adults asking for my 2 missing BBQ sauces. First they said I had to pay for the sauce I never recieved with my meals, then one young employee tried to hand me one package to which I told her I need two, two of my sons ordered nuggets to which the recieved no sauce. They insisted they put them in the bag I showed them said bag (only 2 marinara) it was a whole ordeal.. finally with an attitude the employee threw two BBQs in my bag acting as if I were stealing them. I would a negative star rating for customer service if possible. Good luck with this...

This Burger King appears to be very under staffed. I was the only person waiting at the register to place my order. There were about 5 people waiting for their orders to be served to them. I waited about 4 minutes to be waited on. The staff were busy filling offers for the drive thru. I ordered the chicken sandwich. Again, after a longer than expected amount of time to be served your food at a "fast food" restaurant, I sat and took a bite of the sandwich. To my disgust, the chicken was raw on the inside. I brought it to the counter, and after a long wait, I showed it to the staff who took my order. They offered to have another one made for me. I took the healthier option of asking for a full refund. No apology was offered. I've eaten at other Burger King Restaraunts and enjoyed the experience. The chicken sandwich is my favorite. The atmosphere is only a 3 as there were areas closed off, the trash was full with little room left. The dining room tables and floors needed to be cleaned of...