LoLo's Boss Pizza - Troutdale — Restaurant in Troutdale

We had heard great things about this place but it was such a bust. Our server was a middle age woman working behind the bar on Monday, July 31st. She seemed so put off by having to serve us; Im sure cause we looked young and exhausted after a day at the lake. I have been a server/bartender for years so I always try to give people the benefit of the doubt as I know it is a mentally and physically draining job. But, she brought out the pizza and never returned again. The Caesar salad was flavorless and so little dressing that it was like eating lettuce and cheese. We ordered a family size of the Beaver Greek and it was so over cooked that it hurt our gums and teeth to eat. The sound of us struggling, trying to take bites of the pizza was so loud that all we could do was laugh; we ended up just giving up. The flavor was not bad; so we were even more disappointed that we just got a terribly made pizza. Another girl had ordered a build your own pizza and asked for sausage, which our itemized receipt shows we paid for, but it wasn’t on the pizza; she didn’t mind the pizza without it and just assumed the server just didn’t hear her. But after reading the itemized receipt when we left, realizing she had charged us for it was frustrating. The cheese bread and Ruby Jewels were the only enjoyable parts of our meal. It was close to closing and instead of saying something to us, our server left for the day. We kind of sat looking around confused until I went to the back to ask someone to check out (we literally could have left without paying the way they just abandoned ship hahaha!). The server that helped us check out even looked a little caught off guard that we didn’t know the other girl had left without a word; we still tipped her 20% but that was one of the first times I’ve ever wanted to leave nothing for the service received. Everything was entirely too expensive given the terrible service and subpar/inedible...

My response:

I saw the response below and whoever replied is just lying (and gaslighting the readers). It's true we are not local to Oregon, we were traveling for a family event, that's why we were out looking for a place to celebrate.

I wrote the review as soon as we made it back and had time to talk about this with my party, therefore my IP wasn't registered in Oregon.

Anyways, it doesn't matter what you believe or not, this racism event happened, and instead of taking ownership they are trying to call it fake and made up something about checking the cameras lol and doxing my location. Yeah, that totally looks and sounds like someone who is telling the truth.

Funny how they went to this extent to write a paragraph call me fake, dox me, and make up excuses, but not for 1 second they thought about, perhaps this truly happened (it did) and that they would create awareness with the staff. I suspect it's the opposite, they know it's something they do (being racist) and they are just trying to save face with the public, by lying of all things.

Original review:

Couldn't figure out why they were treating us so extremely poorly, they ignored my party while we were trying to order to go.

We then noticed a trend, bear me you'll understand soon enough. We asked our friends to order for us (they stayed outside momentarily while we ordered) and voila, issue resolved.

The problem was: we are not White enough. Even though we have fair skin, we are not what Germany-circa-1939 would have described as "white", you know, semi translucent white hue skin, so that's a problem here apparently.

These folks are racist and will just ignore you as they look at you. Read all the negative reviews, they all describe that food may be good but the customer service...

We've tried take out and dine-in. Take out is never as good as eating it right away, but it was plenty good enough to send us back to try more. I think we had a pineapple pepperoni and the whole family enjoyed it. Possibly a year or two ago on that take out order. We recently dined in. It was nice and busy for a weekend dinner, which is great for business, and a little rough for the building layout. Maybe one day they'll snag a larger space. This time we tried the one with pesto sauce and artichoke & feta on top. The crust was on the thinner and crunchier side, a little too much. Personal preference, perhaps. At our fave pizza spot we know to ask for less charring on the pizza and bread sticks, so maybe this place just likes it crunchier. Now, the important part. The dessert case. The tiramisu was fantastic and the chocolate stout cake was quite good. It was hard to narrow it down to just two items. Service was great. Pricing and wait times...