Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
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I patronized the 1928 Brice Road, 43068 location in Reynoldsburg. I downloaded the app and signed up for the T- Mobile offer. I NEVER RECEIVED THE CONFIRMATION EMAIL!! I even kept checking Spam as well, nothing. It's 8:32 p.m, still nothing. I attempted for about an hour. I eventually just drove to the location. Inside was closed for whatever reason. Accessed drive- thru. Spoke with an employee about the app, she suggested I call and speak to the manager. I then exited the drive- thru and contacted and spoke with the manager. I asked if he knew if there were any problems with the app. He said he knew nothing about the functioning of the app, however he shared customers call frequently complaining about the app for they place online orders and doesn't go well. I then asked if I could show the code. He said that was o k. I thanked him and accessed drive-thru and was able to redeem the offer. It had been a GOOD WHILE that I patronized Popeyes. Part of the offer was the spicy chicken sandwich. First time eating, was good👍!
The three stars is due to the app not functioning and delaying my dinner for about 2 hours(an hour with the app, the drive there, waiting in the drive-thru, exiting to talk to the manager and waiting in the drive-thru again ) POPEYES GET YOUR...
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Absolutely the WORST Popeyes in Columbus, Ohio. I'm so upset. I just waited in that drive thru line for nearly 10 minutes. When I placed my order I paid $34 for the following 5 whole wing combo (Spicy) w/mashed potatoes, a Large coke with light ice, 1 extra biscuit and I added 1 thigh. I also ordered a 5pc tender meal (MILD) w/fries, another Large coke with light ice, a side of mac n cheese AND 2 strawberry cheesecakes. Guess what was not in my bags after I asked the woman at the window TWICE if it was just one bag? I DID NOT GET MY 2 CHEESECAKES, I DID NOT GET MY EXTRA BISCUIT OR MY EXTRA THIGH. Whatt upsets me more is I repeated myself more than once on damn near every part of my order because the girl taking the order on the speaker kept saying "wait did you say you wanted this or this?" There was also people arguing in the background talking about "I can't pack, I don't know how to pack, stop I can't" it was obnoxious and I am so disappointed I just...
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07/06/2025 – Evening
We were really looking forward to a spicy chicken wrap tonight… but this is what we ended up with (see picture). It wasn’t even the right order — they gave us a regular wrap instead.
What made it worse was the experience leading up to it. We stood there waiting for the cashier, only to watch him walk away to a group of female employees at the front. Instead of helping us, he stood there laughing and chatting loudly with them, completely ignoring us for a while.
When he finally returned, his attitude was dismissive, like we were bothering him just by being there. And then, after all that, they couldn’t even get the order right.
Honestly, it felt like none of them cared. The way they were joking around and not paying attention — it was frustrating and honestly kind of disheartening. We were just hungry and hoping for decent service… but left...
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