McDonald's — Restaurant in Tulare

If it were possible to give negative stars I would give this place negative 5. I feel like I have to warn people to check their bags before leaving the store. They NEVER get the order correct. It may sound like I am exaggerating, and I do often think the same thing when reading these, but I can tell you 100% of the last 6+ months that I have brought my family here, we had to go back in to get missing sauces, happy meals, nuggets, incorrect sizes have been given to us, etc. even when you go in and order at the kiosk you think they couldn’t possibly get an order wrong when it’s staring them straight in the face, but unfortunately, they still can’t get it right.

We came here tonight, and ordered over $40 worth of food, there was 1 other customer inside. They took 30 minutes to get us our order. There was a customer that came in 10 minutes after us with a whole family and demanded “everything fresh” and they received their order 10 minutes before us.

When you have a table tab they are supposed to bring your meal to you in trays, instead they literally tossed our bag on the counter and called our table tab number for us to pick up then walked off. They completely forgot to make a happy meal for our daughter, and they gave us 0 out of 7 sauces. I walked up to ask for the happy meal and they completely ignored me. At this point I began to get frustrated, and I let them know we had been waiting over 30 minutes and still received an incomplete order. The manager spoke with me and didn’t even say sorry for the wait or inconvenience, she just said, “okay” walked off, made the entire happy meal, and grabbed our sauces then set them down. We just left and ate at home and will not be coming back. I understand it’s fast food and I don’t expect the best service, but I just feel like someone needs to know how awful this place has become, I mean at least have SOME kind of standards at your place...

Employee #1 took my order and I handed her cash. She touched the cash money with no gloves on. I told Employee #1 I wanted my fries cook to order to as she did not put that on the receipt. Employee #1said she will do it herself since she is helping. Employee #1 went to the back, I thought she was going to wash her hands, but with no gloves on, she grabbed a handful of fries and dumped them in the fryer. Employee #1 then went to the bagging area and started bagging the food. In all this time she did not have gloves on and she did not wash her hands. I then told Employee #2 about my concern of sanitary from Employee #1. Employee #2 then told Employee #1 and finally she went to go wash her hands. The Manager asked what happened to Employee #2 and I told him myself what happened but still asked Employee #2. I then asked Employee #2 if she can drop a new set off fries as I dont want the ones Employee #1 touched. Employee #2 did so. The Manager then heads to the back and a few minutes later he comes back saying heres your refund and I thank him and leave. If I could I would leave them no stars for overall review, food and service. Money is the most dirtiest thing a person can touch, how does an employee not wash their hands after touching money and then...

I usually have good things to say about establishments I go to....but this particular establishment isn't even worthy of a Star...let alone 5 stars! I love McDonald's for they're soft drinks! This establishment had their soda machine not working..no carbonation, it was spitting out syrup. We told the cashier & she gave us sodas from the back. As people went in, they encountered the same problem. The employees were getting upset because they had to continually give sodas from the drive thru area. We ordered Mcsausages & a breakfast meal. We waited almost 15 minutes for our order for which we were dining in. The girl proceeded to put in bags because she said they were out of trays. As we sat down, we noticed there was about 10 trays that needed to be washed on the tray holder. We sat down and all but maybe 3 tables were dirty. We asked for something to wipe the table down & she gave us a napkin. They didn't bother to clean any tables or sweep. We stayed for at least a half hour to see if they were going to clean... they didnt.To put it mildly...Don't Eat Here! The worst McDonald's imaginable!! Staff was not friendly & the place was a total mess!!! The worst $13.00 I...