UPDATE: Came for mid-afternoon coffee break and was just slightly busy, was able to get a table immediately. The app wasn't working to order from our table, we tried both our apps. However, obviously we still wanted the purchase to count towards our bluestone lane app purchases/rewards. There apparently is no way around it, and you just have to forego your points when Bluestone is the one causing the technical issues. A man rudely told us "it's out of my hands, that's an IT issue". No accommodation or additional help whatsoever. Not helpful and does not make guests feel welcome, especially repeat guests.
BL is finally open at the Boro! We came for brunch on a Saturday to try it out and ran into a little bit of a wait time around noon. There is plenty of outdoor seating - can't wait for warmer weather to sit outside. Once seated, service was efficient, ordering through a QR code and drinks/food delivered quickly, someone who seemed like a manager checked in on us. Unfortunately, I didn't receive a flat white with any lovely art as some others have, but the drinks tasted great. The BL Brekkie is a really yummy dish and we would definitely order it again. I tried the Lemon Ricotta Pancakes and was not a fan - the pancakes were dry and the toppings honestly added nothing to the cakes. The prices will make you blink twice, but hey you're in the Boro. We'll be back to try the other interesting non-coffee drinks, pastries, and other dishes, but avoid...
Read moreI was disappointed in my very brief experience here, but it was enough for me to not want to return. My friend arrived on a Sunday around 11 AM. We were very excited to try it. We were immediately overwhelmed when we walked in. It’s a super small space with just a few tables. No menu board or anywhere to try and direct yourself when you walk in. We stood there awkwardly as workers bustled around us just letting us stay clearly confused as to how this works. When a table opened up, I noticed they had QR codes on them and was probably how you ordered. I walked over to scan it and grab a seat, only for someone to (of course NOW) rush over to us to say the table was Reserved. I had tried to make a Reservation as well, but there was no where on their website to do so. So I’m unsure how that worked / realizing how very small the space is, I don’t think reservations make much sense. After shoo-ing us away from the table, he still didn’t even attempt to help us by clarifying how ordering worked or pointing out there were tables outside, too. After 5 minutes of sheer awkwardness standing in the middle of a busy shipping-container sized place, we left. Maybe their coffee and food is delicious and I wish I could have tried it, but I have no intent on spending my money on poor service and...
Read moreNice looking place - effective touchscreen ordering system. Pros: the burrito I got was very tasty. Pretty big too - came with fries. Cons: disappointed with the Flat White. Too hot off the bat - it should come at a drinkable temperature - at least that’s what I’ve experienced with other Flat Whites. Overall it just seemed watery to me - & just generic. The espresso barely comes through and the milk overpowers. Very disappointed with that - esp since I thought that would be too notch as it is the signature drink of Bluestone Lane.
I’d probably return to try other food but be warned - the food is expensive. I’d much prefer to spend $10 and under on a breakfast burrito ... but the flavors on this one were good. Price point is too high but I guess that’s what you get for going to a place in Tyson’s/The Boro.
Maybe I’ll give the coffee another chance once the staff gets more experienced. Maybe they just need experienced barista staff? The staff around the store were very helpful - they were very proactive and...
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